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Autotask PSA vs Jamf Pro

Autotask PSA

4.3 (139)
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Jamf Pro

4.7 (532)
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Autotask PSA is an intelligent IT business management platform providing a singular view across the entire business (services, internal operations, customers, and prospects) to improve efficiency, accountability, insight, and profitability.
Autotask PSA is an intelligent IT business management platform providing a singular view across the entire business (services, internal operations,...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
View profile
Jamf Pro is a comprehensive mobile device management tool for IT pros to manage, deploy and secure their Macs, iPads, iPhones and Apple TVs.

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
View profile

Starting from

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$3.67/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.3 /5
(139)

Ease of Use

3.9/ 5

Features

4.2/ 5

Customer Service

4.1/ 5

Value for Money

4.0/ 5
Read all reviews

Overall rating

4.7 /5
(532)

Ease of Use

4.4/ 5

Features

4.6/ 5

Customer Service

4.6/ 5

Value for Money

4.4/ 5
Read all reviews

Total features 84

  • API
  • Access Controls/Permissions
  • Access Management
  • Accounting
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automatic Patch Deployment
  • Automatic Scans
  • Automatic User/Device Recognition
  • Backup and Recovery
  • Billable Items Tracking
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Change Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contact Management
  • Contract/License Management
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Management
  • Deployment Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Employee Management
  • Encrypted Password Storage
  • Endpoint Management
  • Expense Tracking
  • Financial Management
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Incident Management
  • Inventory Management
  • Invoice Management
  • Issue Management
  • Knowledge Base Management
  • Knowledge Management
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Multi-Language
  • Network Wide Management
  • Patch Management
  • Performance Metrics
  • Prioritization
  • Problem Management
  • Project Management
  • Project Time Tracking
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reminders
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • SSL Security
  • Scheduling
  • Security Management
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Software Management
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Ticket Management
  • Time & Expense Tracking
  • Timesheet Management
  • User Provisioning
  • Vendor Management
  • Vulnerability Scanning
  • Workflow Management

Total features 46

  • API
  • Access Controls/Permissions
  • Access Management
  • Accounting
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automatic Patch Deployment
  • Automatic Scans
  • Automatic User/Device Recognition
  • Backup and Recovery
  • Billable Items Tracking
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Change Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contact Management
  • Contract/License Management
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Management
  • Deployment Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Employee Management
  • Encrypted Password Storage
  • Endpoint Management
  • Expense Tracking
  • Financial Management
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Incident Management
  • Inventory Management
  • Invoice Management
  • Issue Management
  • Knowledge Base Management
  • Knowledge Management
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Multi-Language
  • Network Wide Management
  • Patch Management
  • Performance Metrics
  • Prioritization
  • Problem Management
  • Project Management
  • Project Time Tracking
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reminders
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • SSL Security
  • Scheduling
  • Security Management
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Software Management
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Ticket Management
  • Time & Expense Tracking
  • Timesheet Management
  • User Provisioning
  • Vendor Management
  • Vulnerability Scanning
  • Workflow Management
  • Acronis Cyber Backup
  • Auvik
  • Bitium
  • BrightGauge
  • Client Heartbeat
  • Cloud Elements
  • ConnectBooster
  • ConnectWise Automate
  • ConnectWise CPQ
  • ConnectWise Cybersecurity Management
  • Customer Thermometer
  • Datto RMM
  • Datto Workplace
  • Flow
  • IT Glue
  • Kaseya VSA
  • Liongard
  • LogMeIn Rescue
  • LogicMonitor
  • MSP360 Managed Backup
  • N-sight
  • Naverisk
  • NinjaOne
  • Passportal
  • Pulseway
  • QuickBooks Online
  • QuickBooks Online Advanced
  • QuoteWerks
  • Quoter
  • ScalePad Lifecycle Manager
  • ServiceNow
  • Tpad PBX
  • Xero
  • Acronis Cyber Backup
  • Auvik
  • Bitium
  • BrightGauge
  • Client Heartbeat
  • Cloud Elements
  • ConnectBooster
  • ConnectWise Automate
  • ConnectWise CPQ
  • ConnectWise Cybersecurity Management
  • Customer Thermometer
  • Datto RMM
  • Datto Workplace
  • Flow
  • IT Glue
  • Kaseya VSA
  • Liongard
  • LogMeIn Rescue
  • LogicMonitor
  • MSP360 Managed Backup
  • N-sight
  • Naverisk
  • NinjaOne
  • Passportal
  • Pulseway
  • QuickBooks Online
  • QuickBooks Online Advanced
  • QuoteWerks
  • Quoter
  • ScalePad Lifecycle Manager
  • ServiceNow
  • Tpad PBX
  • Xero

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