---
description: Compare Xurrent vs HelpMaster for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Xurrent vs HelpMaster | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Data Centre Management Software](/directory/277/data-center-management/software) > [Xurrent \<span\>vs\</span\> HelpMaster](https://www.getapp.za.com/compare/10366/20473/itrp/vs/helpmaster)

# Compare Xurrent vs HelpMaster

Canonical: https://www.getapp.za.com/compare/10366/20473/itrp/vs/helpmaster

> Detailed comparison between Xurrent and HelpMaster. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Xurrent | HelpMaster |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 27 | 1 |
| **Starting Price** | US$5,00 | US$695,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Xurrent

- API
- Alerts/Escalation
- Asset Lifecycle Management
- Asset Tracking
- Automated Routing
- Customizable Branding
- Customizable Reports
- Dashboard
- Email Management
- Email Templates
- Issue Scheduling
- Knowledge Base Management
- Macros/Templated Responses
- Recurring Tasks
- Self Service Portal
- Service Catalog
- Service History
- Service Level Agreement (SLA) Management
- Tagging
- Ticket Management

### HelpMaster

- API
- Alerts/Escalation
- Asset Lifecycle Management
- Asset Tracking
- Automated Routing
- Customizable Branding
- Dashboard
- Email Management
- Email Templates
- Knowledge Base Management
- Macros/Templated Responses
- Self Service Portal
- Service Catalog
- Service Level Agreement (SLA) Management
- Tagging
- Ticket Management

## Links

- [View Xurrent Profile](https://www.getapp.za.com/software/10366/itrp)
- [View HelpMaster Profile](https://www.getapp.za.com/software/20473/helpmaster)
- [View Original Comparison](https://www.getapp.za.com/compare/10366/20473/itrp/vs/helpmaster)

-----

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