Dundas BI vs SysAid

 

Dundas BI

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SysAid

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

N/A $3000/year
Free
One Time License
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Activity Dashboard
Ad hoc Reporting
Automatic Notifications
Business Intelligence
Charting
Chat
Customizable Branding
Customizable Reporting
Dashboard Creation
Data Filtering
Data Import/Export
Data Visualization
Drag & Drop Interface
Email Integration
Graphical Data Presentation
Instant Messaging
Knowledge Base
Monitoring
Prioritizing
Real Time Analytics
Real Time Data
Reporting & Statistics
Surveys & Feedback
Third Party Integration
Ticket Management
Trend Analysis
Visual Analytics
Workflow Management

Integrations

BeyondTrust
Ekran System
G Suite
Google Analytics
Google Docs
Help Desk Migration
JIRA Software
Microsoft Azure
Microsoft Dynamics CRM
Microsoft Excel
Microsoft Outlook
Microsoft Powerpoint
Nagios XI
Office 365
OneLogin
Pardot
Sage 50cloud
Salesforce Sales Cloud
SharePoint
Trello