Cisco WebEx vs Helpshift

 

Cisco WebEx

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Helpshift

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

US$19,00/month US$95,00/month
Free
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Activity Dashboard
Automatic Notifications
Call Recording
Chat
Conferencing
Customizable Branding
Instant Messaging
Knowledge Base
Live / Video Conferencing
Multi-Channel Communication
Prioritizing
Reporting & Statistics
Third Party Integration
Ticket Management
Workflow Management

Integrations

Act-On
Agent.ai
AppFollow
Astea Alliance
Bitium
Constant Contact
Docebo
Dropbox
ExpertusONE LMS
Mailchimp
Paradiso LMS
Salesforce Sales Cloud
Salesforce Service Cloud
SharpSpring
Twitter
Zendesk
eFront
eTrigue