Cisco Webex is a cloud-based communication & collaboration app which combines screen sharing with voice & video conferencing, call recording, mobile apps & more
Cisco Webex is a cloud-based communication & collaboration app which combines screen sharing with voice & video conferencing, call recording, mobile...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

US$14,95/month

  • Free
  • Subscription

Starting from

US$100,00/month

  • Free
  • Subscription

Overall rating

4,4 /5
(4 507)
Ease of Use
4,2/5
Features & Functionality
4,3/5
Customer Service
4,2/5
Value for Money
4,2/5

Overall rating

4,2 /5
(377)
Ease of Use
4,2/5
Features & Functionality
4,1/5
Customer Service
4,3/5
Value for Money
4/5

Total features 33

  • API
  • Access Control
  • Active Directory Integration
  • Anti Spam
  • Application Sharing
  • Authentication
  • Auto-Dialer
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Automatic Notifications
  • Availability Indicator
  • CRM Integration
  • Call Center Management
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Transfer
  • Callback Scheduling
  • Campaign Management
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact History
  • Customizable Reporting
  • Data Import/Export
  • Distribution Management
  • Drag & Drop Interface
  • Employee Management
  • Feedback Collection
  • Feedback Management
  • File Transfer
  • Historical Analysis
  • IVR / Voice Recognition
  • Instant Messaging
  • Lead Assignment
  • Lead Generation
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Workforce Control
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multimedia Support
  • Predictive Dialer
  • Prioritizing
  • Productivity Reporting
  • Progressive Dialing
  • Projections
  • Quality Control
  • Queue Manager
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Remote Control
  • Reporting & Statistics
  • Request Assignment
  • Request Routing
  • SSL Security
  • Search Functionality
  • Self Service Portal
  • Social Media Integration
  • Social Network Marketing
  • Social Performance Management
  • Survey Management
  • Surveys & Feedback
  • Text to Speech
  • Third Party Integration
  • Two-Way Audio & Video
  • Video Call Recording
  • Video Conferencing
  • Video Support
  • Voice Mail
  • Widgets

Total features 73

  • API
  • Access Control
  • Active Directory Integration
  • Anti Spam
  • Application Sharing
  • Authentication
  • Auto-Dialer
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Automatic Notifications
  • Availability Indicator
  • CRM Integration
  • Call Center Management
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Transfer
  • Callback Scheduling
  • Campaign Management
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact History
  • Customizable Reporting
  • Data Import/Export
  • Distribution Management
  • Drag & Drop Interface
  • Employee Management
  • Feedback Collection
  • Feedback Management
  • File Transfer
  • Historical Analysis
  • IVR / Voice Recognition
  • Instant Messaging
  • Lead Assignment
  • Lead Generation
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Workforce Control
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multimedia Support
  • Predictive Dialer
  • Prioritizing
  • Productivity Reporting
  • Progressive Dialing
  • Projections
  • Quality Control
  • Queue Manager
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Remote Control
  • Reporting & Statistics
  • Request Assignment
  • Request Routing
  • SSL Security
  • Search Functionality
  • Self Service Portal
  • Social Media Integration
  • Social Network Marketing
  • Social Performance Management
  • Survey Management
  • Surveys & Feedback
  • Text to Speech
  • Third Party Integration
  • Two-Way Audio & Video
  • Video Call Recording
  • Video Conferencing
  • Video Support
  • Voice Mail
  • Widgets
  • Act-On
  • Astea Alliance
  • Bitium
  • Docebo
  • Dropbox Business
  • EducationFolder
  • ExpertusONE
  • Freshdesk
  • Grow
  • Invoca
  • Act-On
  • Astea Alliance
  • Bitium
  • Docebo
  • Dropbox Business
  • EducationFolder
  • ExpertusONE
  • Freshdesk
  • Grow
  • Invoca