Cisco WebEx vs Five9

 

Cisco WebEx

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Five9

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

US$19,00/month N/A
Free
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Automatic Notifications
CRM Integration
Call Monitoring
Call Recording
Call Reporting
Call Routing
Call Transfer
Chat
Conferencing
Instant Messaging
Real Time Analytics
Real Time Reporting
Reporting & Statistics
Third Party Integration
Video Conferencing
Voice Mail

Integrations

Act-On
Astea Alliance
Bitium
Docebo
Dropbox
ExpertusONE LMS
Freshdesk
Grow
Invoca
Logicbox
NetSuite
Paradiso LMS
PlayVox
Salesforce Sales Cloud
Salesforce Service Cloud
SharpSpring
eFront
eTrigue
injixo