GoTo Connect vs Cisco Jabber
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Overview
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Cisco Jabber is a unified communications tool that provides businesses with instant messaging, voice & video calls, voice messaging, and web conferencing. Features include file sharing, call forwarding, desktop sharing, persistent chat, active in-call controls, smartwatch compatibility, and more.
Cisco Jabber is a unified communications tool that provides businesses with instant messaging, voice & video calls, voice messaging, and web...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.4/ 5Features
4.5/ 5Customer Service
4.6/ 5Value for Money
4.4/ 5Ease of Use
4.4/ 5Features
4.1/ 5Customer Service
4.2/ 5Value for Money
4.1/ 5Features
Total features 95
- API
- Access Controls/Permissions
- Active Directory Integration
- Alerts/Escalation
- Alerts/Notifications
- Archiving & Retention
- Audio Calls
- Audio/Video Conferencing
- Audio/Video Recording
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM
- Calendar Management
- Call Center Integration
- Call Center Management
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Routing
- Call Scheduling
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking Metrics
- Caller ID
- Caller Profiles
- Campaign Management
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Management
- Custom Greetings/Messages
- Electronic Hand Raising
- Electronic Signature
- Employee Activity Monitoring
- Event Management
- Event Scheduling
- Event Triggered Actions
- Fax Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- IVR
- Inbound Call Center
- International Calling
- Live Chat
- Manual Dialer
- Meeting Management
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration
- Multiple Scripts
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- PBX
- Phone Key Input
- Predictive Dialer
- Presentation Streaming
- Presentation Tools
- Progressive Dialer
- Purchasing & Receiving
- Queue Management
- Real-Time Chat
- Real-Time Notifications
- Real-Time Reporting
- Recording
- Remote Access/Control
- Remote Support Software
- Reporting/Analytics
- Ring Groups
- SIP Trunking
- Scheduled Recording
- Screen Sharing
- Softphone Software
- Survey/Poll Management
- Task Management
- Text to Speech
- Third-Party Integrations
- Time Zone Tracking
- Two Way Audio & Video
- Two-Way Audio & Video
- Unified Communications
- Video Call Recording
- Video Chat
- Video Conferencing
- Video Streaming
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voicemail Transcription
Total features 23
- API
- Access Controls/Permissions
- Active Directory Integration
- Alerts/Escalation
- Alerts/Notifications
- Archiving & Retention
- Audio Calls
- Audio/Video Conferencing
- Audio/Video Recording
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM
- Calendar Management
- Call Center Integration
- Call Center Management
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Routing
- Call Scheduling
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking Metrics
- Caller ID
- Caller Profiles
- Campaign Management
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Management
- Custom Greetings/Messages
- Electronic Hand Raising
- Electronic Signature
- Employee Activity Monitoring
- Event Management
- Event Scheduling
- Event Triggered Actions
- Fax Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- IVR
- Inbound Call Center
- International Calling
- Live Chat
- Manual Dialer
- Meeting Management
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration
- Multiple Scripts
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- PBX
- Phone Key Input
- Predictive Dialer
- Presentation Streaming
- Presentation Tools
- Progressive Dialer
- Purchasing & Receiving
- Queue Management
- Real-Time Chat
- Real-Time Notifications
- Real-Time Reporting
- Recording
- Remote Access/Control
- Remote Support Software
- Reporting/Analytics
- Ring Groups
- SIP Trunking
- Scheduled Recording
- Screen Sharing
- Softphone Software
- Survey/Poll Management
- Task Management
- Text to Speech
- Third-Party Integrations
- Time Zone Tracking
- Two Way Audio & Video
- Two-Way Audio & Video
- Unified Communications
- Video Call Recording
- Video Chat
- Video Conferencing
- Video Streaming
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voicemail Transcription
Integrations
- Google Calendar
- Google Workspace
- Microsoft Azure
- Microsoft Outlook
- Microsoft Teams
- Salesforce Sales Cloud
- Slack
- Webex Suite
- Zoho CRM
- Google Calendar
- Google Workspace
- Microsoft Azure
- Microsoft Outlook
- Microsoft Teams
- Salesforce Sales Cloud
- Slack
- Webex Suite
- Zoho CRM