---
description: Compare Okta vs Freshservice for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Okta vs Freshservice | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Single Sign On Software](/directory/573/single-sign-on-sso/software) > [Okta \<span\>vs\</span\> Freshservice](https://www.getapp.za.com/compare/10383/91351/okta/vs/freshservice)

# Compare Okta vs Freshservice

Canonical: https://www.getapp.za.com/compare/10383/91351/okta/vs/freshservice

> Detailed comparison between Okta and Freshservice. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Okta | Freshservice |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 935 | 695 |
| **Starting Price** | US$6,00 | US$19,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Okta

- API
- Access Controls/Permissions
- Active Directory Integration
- Audit Management
- Automatic User/Device Recognition
- Compliance Management
- Monitoring
- Password Management
- Policy Management
- Real-Time Notifications
- Reporting/Analytics
- Self Service Portal
- Single Sign On
- Third-Party Integrations

### Freshservice

- API
- Access Controls/Permissions
- Active Directory Integration
- Asset Tracking
- Audit Management
- Automated Discovery
- Compliance Management
- Customer Complaint Tracking
- Customizable Reports
- For IT Project Management
- Issue Scheduling
- Monitoring
- Password Management
- Policy Management
- Real-Time Notifications
- Reporting/Analytics
- Self Service Portal
- Single Sign On
- Third-Party Integrations

## Links

- [View Okta Profile](https://www.getapp.za.com/software/10383/okta)
- [View Freshservice Profile](https://www.getapp.za.com/software/91351/freshservice)
- [View Original Comparison](https://www.getapp.za.com/compare/10383/91351/okta/vs/freshservice)

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