Dialpad vs Zoom Workplace

Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.
Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.
With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$27.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$14.99/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.2 /5
(541)

Ease of Use

4.3/ 5

Features

4.2/ 5

Customer Service

4.0/ 5

Value for Money

4.1/ 5

Overall rating

4.6 /5
(14,179)

Ease of Use

4.6/ 5

Features

4.5/ 5

Customer Service

4.4/ 5

Value for Money

4.5/ 5

Total features 82

  • @mentions
  • AI Headshot Generator
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Agent Interface
  • Alerts/Escalation
  • Alerts/Notifications
  • Annotations
  • Archiving & Retention
  • Assessment Management
  • Attendance Management
  • Attendee Management
  • Audience Engagement
  • Audio Calls
  • Audio Capture
  • Auto Framing
  • Auto-Dialer
  • Automated Attendant
  • Automated Image & Video Editing
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Automatic Transcription
  • Availability Management
  • Background Removal
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking Metrics
  • Call Transfer
  • Caller ID
  • Campaign Management
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Color Matching
  • Commenting/Notes
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Confirmations/Reminders
  • Contact Management
  • Content Generation
  • Content Management
  • Conversation Intelligence
  • Creative Design
  • Customizable Branding
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Desktop/Browser Sharing
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Hand Raising
  • Email Management
  • Email Reminders
  • Employee Directory
  • Event Management
  • Event Scheduling
  • Fax Management
  • File Management
  • File Sharing
  • File Transfer
  • Generative Fill
  • Goal Setting/Tracking
  • HD Audio/Video
  • Host Controls
  • IVR
  • Image Creation
  • Image Editing
  • Image Upscaling
  • Image Variations
  • Inbound Call Center
  • Inbox Management
  • Intent Recognition
  • Knowledge Base Management
  • List Management
  • Live Chat
  • Manual Dialer
  • Media Upload
  • Meeting Management
  • Mobile Access
  • Mobile Screen Sharing
  • Multi-Channel Communication
  • Multi-Participant Screen Sharing
  • Multi-User Collaboration
  • Multiple Camera Feeds
  • Multiple User Accounts
  • Multistreaming
  • Natural Language Processing
  • On-Demand Recording
  • On-Demand Webcasting
  • Onboarding
  • Online Booking
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Management
  • Performance Metrics
  • Polls/Voting
  • Power Dialer
  • Predictive Dialer
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Private Chat
  • Productivity Tools
  • Queue Management
  • Real Time Editing
  • Real Time Screen Sharing
  • Real-Time Chat
  • Real-Time Updates
  • Real-time Broadcasting
  • Recording
  • Reminders
  • Remote Access/Control
  • Remote Support Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Role-Based Permissions
  • SIP Trunking
  • SSL Security
  • Scheduling
  • Screen Capture
  • Screen Recording Software
  • Screen Sharing
  • Search/Filter
  • Sentiment Analysis
  • Session Recording
  • Single Sign On
  • Social Media Streaming
  • Speech Recognition
  • Speech Synthesis
  • Split/Multi-Screen
  • Surveys & Feedback
  • Targeted/Locked Screen Sharing
  • Third-Party Integrations
  • Time Zone Tracking
  • Training Management
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • Unified Communications
  • User Management
  • User Profiles
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Video Layouts/Views
  • Video Streaming
  • Virtual Backgrounds
  • Virtual Characters and Avatars
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Whiteboard

Total features 117

  • @mentions
  • AI Headshot Generator
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Agent Interface
  • Alerts/Escalation
  • Alerts/Notifications
  • Annotations
  • Archiving & Retention
  • Assessment Management
  • Attendance Management
  • Attendee Management
  • Audience Engagement
  • Audio Calls
  • Audio Capture
  • Auto Framing
  • Auto-Dialer
  • Automated Attendant
  • Automated Image & Video Editing
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Automatic Transcription
  • Availability Management
  • Background Removal
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking Metrics
  • Call Transfer
  • Caller ID
  • Campaign Management
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Color Matching
  • Commenting/Notes
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Confirmations/Reminders
  • Contact Management
  • Content Generation
  • Content Management
  • Conversation Intelligence
  • Creative Design
  • Customizable Branding
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Desktop/Browser Sharing
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Hand Raising
  • Email Management
  • Email Reminders
  • Employee Directory
  • Event Management
  • Event Scheduling
  • Fax Management
  • File Management
  • File Sharing
  • File Transfer
  • Generative Fill
  • Goal Setting/Tracking
  • HD Audio/Video
  • Host Controls
  • IVR
  • Image Creation
  • Image Editing
  • Image Upscaling
  • Image Variations
  • Inbound Call Center
  • Inbox Management
  • Intent Recognition
  • Knowledge Base Management
  • List Management
  • Live Chat
  • Manual Dialer
  • Media Upload
  • Meeting Management
  • Mobile Access
  • Mobile Screen Sharing
  • Multi-Channel Communication
  • Multi-Participant Screen Sharing
  • Multi-User Collaboration
  • Multiple Camera Feeds
  • Multiple User Accounts
  • Multistreaming
  • Natural Language Processing
  • On-Demand Recording
  • On-Demand Webcasting
  • Onboarding
  • Online Booking
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Management
  • Performance Metrics
  • Polls/Voting
  • Power Dialer
  • Predictive Dialer
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Private Chat
  • Productivity Tools
  • Queue Management
  • Real Time Editing
  • Real Time Screen Sharing
  • Real-Time Chat
  • Real-Time Updates
  • Real-time Broadcasting
  • Recording
  • Reminders
  • Remote Access/Control
  • Remote Support Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Role-Based Permissions
  • SIP Trunking
  • SSL Security
  • Scheduling
  • Screen Capture
  • Screen Recording Software
  • Screen Sharing
  • Search/Filter
  • Sentiment Analysis
  • Session Recording
  • Single Sign On
  • Social Media Streaming
  • Speech Recognition
  • Speech Synthesis
  • Split/Multi-Screen
  • Surveys & Feedback
  • Targeted/Locked Screen Sharing
  • Third-Party Integrations
  • Time Zone Tracking
  • Training Management
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • Unified Communications
  • User Management
  • User Profiles
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Video Layouts/Views
  • Video Streaming
  • Virtual Backgrounds
  • Virtual Characters and Avatars
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Whiteboard
  • Absorb LMS
  • Abstrakt
  • Acuity Scheduling
  • Alexa
  • Asana
  • AzureDesk
  • Bitbucket
  • Blackboard Learn
  • Book Like A Boss
  • Box
  • Bubble
  • Bullhorn ATS & CRM
  • CANVAS
  • CEIPAL ATS
  • CEIPAL Workforce
  • CRM HUB360
  • Calendly
  • Ceipal Procurewise
  • Chorus
  • Clio
  • Cloze
  • Convin
  • Copper
  • DataGrail
  • Dialpad Ai Contact Center
  • Domo
  • Dropbox Business
  • Dynamics 365
  • Egnyte
  • Forethought
  • Front
  • GitHub
  • GitLab
  • Gmail
  • Gong.io
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HappyFox Assist AI
  • HappyFox Workflows
  • Helpwise
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Intercom
  • JIRA Service Management
  • Jiminny
  • Jira
  • KIZEN
  • Kaltura Video Platform
  • Keap
  • Kustomer
  • LawGro
  • LearnUpon
  • LinkedIn for Business
  • Make
  • Marketo Engage
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Mindtickle
  • Miro
  • Mixmax
  • Moodle
  • New Relic
  • Okta
  • OneLogin
  • Oracle Eloqua Marketing Automation
  • Outreach
  • PagerDuty
  • Panopto
  • PayPal
  • Playvox
  • Prodoscore
  • Rafiki
  • Recruitly
  • Redbooth
  • Rippling
  • Salesforce Marketing Cloud Account Engagement
  • Salesforce Sales Cloud
  • Salesmate
  • Schoology
  • ServiceNow
  • Skilljar Customer Education
  • Slack
  • Statuspage
  • Theta Lake Compliance Suite
  • Thought Industries
  • Tray.io
  • Trello
  • Trint
  • YouCanBook.me
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Zoom Workplace
  • appointlet
  • Absorb LMS
  • Abstrakt
  • Acuity Scheduling
  • Alexa
  • Asana
  • AzureDesk
  • Bitbucket
  • Blackboard Learn
  • Book Like A Boss
  • Box
  • Bubble
  • Bullhorn ATS & CRM
  • CANVAS
  • CEIPAL ATS
  • CEIPAL Workforce
  • CRM HUB360
  • Calendly
  • Ceipal Procurewise
  • Chorus
  • Clio
  • Cloze
  • Convin
  • Copper
  • DataGrail
  • Dialpad Ai Contact Center
  • Domo
  • Dropbox Business
  • Dynamics 365
  • Egnyte
  • Forethought
  • Front
  • GitHub
  • GitLab
  • Gmail
  • Gong.io
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HappyFox Assist AI
  • HappyFox Workflows
  • Helpwise
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Intercom
  • JIRA Service Management
  • Jiminny
  • Jira
  • KIZEN
  • Kaltura Video Platform
  • Keap
  • Kustomer
  • LawGro
  • LearnUpon
  • LinkedIn for Business
  • Make
  • Marketo Engage
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Mindtickle
  • Miro
  • Mixmax
  • Moodle
  • New Relic
  • Okta
  • OneLogin
  • Oracle Eloqua Marketing Automation
  • Outreach
  • PagerDuty
  • Panopto
  • PayPal
  • Playvox
  • Prodoscore
  • Rafiki
  • Recruitly
  • Redbooth
  • Rippling
  • Salesforce Marketing Cloud Account Engagement
  • Salesforce Sales Cloud
  • Salesmate
  • Schoology
  • ServiceNow
  • Skilljar Customer Education
  • Slack
  • Statuspage
  • Theta Lake Compliance Suite
  • Thought Industries
  • Tray.io
  • Trello
  • Trint
  • YouCanBook.me
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Zoom Workplace
  • appointlet