---
description: Compare Dialpad vs Omnis for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Dialpad vs Omnis | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Online Meeting Software](/directory/101/online-meetings/software) > [Dialpad \<span\>vs\</span\> Omnis](https://www.getapp.za.com/compare/103849/119667/dialpad-sell/vs/omnis)

# Compare Dialpad vs Omnis

Canonical: https://www.getapp.za.com/compare/103849/119667/dialpad-sell/vs/omnis

> Detailed comparison between Dialpad and Omnis. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Dialpad | Omnis |
| **Overall rating** | 4.2/5 | - |
| **Total Reviews** | 562 | 0 |
| **Starting Price** | US$27,00 | US$55,00 |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Key features

### Dialpad

- API
- Alerts/Escalation
- Auto-Dialer
- Automatic Call Distribution
- Call Logging
- Call Routing
- Call Scripting
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Dashboard
- Inbound Call Center
- Live Chat
- Manual Dialer
- Monitoring
- Multi-Channel Communication
- Outbound Call Center
- Performance Management
- Queue Management
- Reporting/Analytics

### Omnis

- API
- Alerts/Escalation
- Auto-Dialer
- Automatic Call Distribution
- Call Logging
- Call Routing
- Call Scripting
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Dashboard
- Inbound Call Center
- Live Chat
- Manual Dialer
- Monitoring
- Multi-Channel Communication
- Outbound Call Center
- Performance Management
- Queue Management
- Reporting/Analytics

## Links

- [View Dialpad Profile](https://www.getapp.za.com/software/103849/dialpad-sell)
- [View Omnis Profile](https://www.getapp.za.com/software/119667/omnis)
- [View Original Comparison](https://www.getapp.za.com/compare/103849/119667/dialpad-sell/vs/omnis)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Dialpad vs Omnis | GetApp South Africa 2026","description":"Compare Dialpad vs Omnis for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/103849/119667/dialpad-sell/vs/omnis","about":[{"@id":"https://www.getapp.za.com/software/103849/dialpad-sell#software"},{"@id":"https://www.getapp.za.com/software/119667/omnis#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/103849/119667/dialpad-sell/vs/omnis#breadcrumblist"},"@id":"https://www.getapp.za.com/compare/103849/119667/dialpad-sell/vs/omnis#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.za.com/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.getapp.za.com/#organization"}},{"name":"Dialpad","description":"Dialpad is an AI-powered cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect for calling, Dialpad Support for contact center management, and Dialpad Sell, which is an automated sales dialer. Dialpad combines voice, messaging, video, and meetings into a single platform that can be accessed from any internet-enabled device. It houses the latest cloud telephony technology including WebRTC and Opus codec to deliver an unrivaled level of VoIP call clarity. \n\nThe Dialpad platform includes modern business features like simultaneous ringing, live call transferring, and powerful analytics in addition to a range of standard business features. Powerful integrations with G Suite, Office 365, Salesforce, Zendesk, Okta and others ensure users are connected with the technology they need to do their jobs well in a single user-friendly solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2dc34057-7303-4d2f-b9df-35813993f88a.png","url":"https://www.getapp.za.com/software/103849/dialpad-sell","@id":"https://www.getapp.za.com/software/103849/dialpad-sell#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":562},"offers":{"price":"27","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Omnis","description":"Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management and analytics.\n\nOmnis is an omnichannel solution which integrates voice, SMS, web, chat, email and fax on a single platform. Agents can use this system to login to their queues, manage statuses and perform tasks as per their assigned skill. Teams can manage customer information and keep track of interactions across different channels. The solution comes with preview, power, progressive and predictive dialing and lets agents collaborate via an internal messenger.\n\nOmnis allows users to design IVR projects such as auto-attendant, customer satisfaction surveys and call backs. It comes with an open API which enables integration with third-party software, services and devices. The solution is suitable for firms operating in industries such as retail, hospitality, healthcare, government, education and financial services.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f8d1e7e3-cb14-4233-bd75-c7bc76ea1952.png","url":"https://www.getapp.za.com/software/119667/omnis","@id":"https://www.getapp.za.com/software/119667/omnis#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"55","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.za.com/compare/103849/119667/dialpad-sell/vs/omnis#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Online Meeting Software","position":2,"item":"/directory/101/online-meetings/software","@type":"ListItem"},{"name":"Dialpad vs Omnis","position":3,"item":"https://www.getapp.za.com/compare/103849/119667/dialpad-sell/vs/omnis","@type":"ListItem"}]}]}
</script>