---
description: Compare Dialpad vs 8x8 Work for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Dialpad vs 8x8 Work | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Dialpad \<span\>vs\</span\> 8x8 Work](https://www.getapp.za.com/compare/103849/2052508/dialpad-sell/vs/8x8-x-series)

# Compare Dialpad vs 8x8 Work

Canonical: https://www.getapp.za.com/compare/103849/2052508/dialpad-sell/vs/8x8-x-series

> Detailed comparison between Dialpad and 8x8 Work. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Dialpad | 8x8 Work |
| **Overall rating** | 4.2/5 | 4.1/5 |
| **Total Reviews** | 562 | 309 |
| **Starting Price** | US$27,00 | US$24,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Dialpad

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Disposition
- Call Logging
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- On-Demand Recording
- Performance Metrics
- Recording
- Single Sign On
- Video Conferencing

### 8x8 Work

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Disposition
- Call Logging
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- On-Demand Recording
- Performance Metrics
- Recording
- Single Sign On
- Video Conferencing

## Links

- [View Dialpad Profile](https://www.getapp.za.com/software/103849/dialpad-sell)
- [View 8x8 Work Profile](https://www.getapp.za.com/software/2052508/8x8-x-series)
- [View Original Comparison](https://www.getapp.za.com/compare/103849/2052508/dialpad-sell/vs/8x8-x-series)

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