---
description: Compare Smartsheet vs BugHerd for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Smartsheet vs BugHerd | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Remote Work Software](/directory/1699/remote-work/software) > [Smartsheet \<span\>vs\</span\> BugHerd](https://www.getapp.za.com/compare/10391/120307/smartsheet/vs/bugherd)

# Compare Smartsheet vs BugHerd

Canonical: https://www.getapp.za.com/compare/10391/120307/smartsheet/vs/bugherd

> Detailed comparison between Smartsheet and BugHerd. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Smartsheet | BugHerd |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 3482 | 65 |
| **Starting Price** | US$12,00 | US$50,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Key features

### Smartsheet

- API
- Access Controls/Permissions
- Activity Tracking
- Assignment Management
- Audit Trail
- Bug Tracking
- Collaboration Tools
- Commenting/Notes
- Issue Management
- Issue Tracking
- Kanban Board
- Multiple Projects
- Project Management
- Status Tracking
- Task Editing
- Task Management
- Task Planning
- Task Scheduling
- Task Tagging
- Workflow Management

### BugHerd

- API
- Access Controls/Permissions
- Activity Tracking
- Assignment Management
- Audit Trail
- Bug Tracking
- Collaboration Tools
- Commenting/Notes
- Issue Management
- Issue Tracking
- Kanban Board
- Multiple Projects
- Project Management
- Status Tracking
- Task Editing
- Task Management
- Task Planning
- Task Scheduling
- Task Tagging
- Workflow Management

## Links

- [View Smartsheet Profile](https://www.getapp.za.com/software/10391/smartsheet)
- [View BugHerd Profile](https://www.getapp.za.com/software/120307/bugherd)
- [View Original Comparison](https://www.getapp.za.com/compare/10391/120307/smartsheet/vs/bugherd)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Smartsheet vs BugHerd | GetApp South Africa 2026","description":"Compare Smartsheet vs BugHerd for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/10391/120307/smartsheet/vs/bugherd","about":[{"@id":"https://www.getapp.za.com/software/10391/smartsheet#software"},{"@id":"https://www.getapp.za.com/software/120307/bugherd#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/10391/120307/smartsheet/vs/bugherd#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.za.com/compare/10391/120307/smartsheet/vs/bugherd#webpage","isPartOf":{"@id":"https://www.getapp.za.com/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.getapp.za.com/#organization"}},{"name":"Smartsheet","description":"Smartsheet is a SaaS, enterprise-ready cloud app for work management and collaboration, trusted by businesses and users across multiple countries.\n\nRegarded for its online project management, collaboration, and file sharing features, Smartsheet's intuitive spreadsheet-like app is used broadly to track and manage diverse types of work including: team projects and task lists, customer information, sales pipelines, event schedules, and business processes. The Smartsheet platform offers tools for workflow automation, content collaboration, forms management, project management, activity logging, scheduling, real time data tracking, and more.\n\nCustomers can access their accounts online or through integrations with leading web services. Smartsheet is a top-rated online project management solution for Google Apps and Salesforce, and is also integrated with leading web apps such as Box, Dropbox and Zapier. The Smartsheet API also allows users to integrate the system with their existing workflows.\n\nSmartsheet has established a proven track record for ease of use, security, and system availability. Customers include small and medium businesses, Fortune 500 companies, and academic institutions, as well as local and federal government agencies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/04253861-c329-4a6d-895c-f2798e208d7f.png","url":"https://www.getapp.za.com/software/10391/smartsheet","@type":"SoftwareApplication","@id":"https://www.getapp.za.com/software/10391/smartsheet#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":3482},"offers":{"price":"12","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"BugHerd","description":"Providing website feedback has never been easier for your clients. With BugHerd, they just click on a link and from there, they can leave feedback directly on the page by simply pointing, clicking and commenting.\n\nEvery note is automatically pinned exactly where the issue occurs, complete with a screenshot and all the technical details your team needs, like browser, device, operating system, URL, etc. No more back-and-forth trying to get technical information from clients.\n\nEach comment instantly becomes a task on a simple Kanban board, making it easy for teams to prioritize, assign, and resolve issues. If you’re already using tools like Jira, Asana, ClickUp, monday.com, Slack, MS Teams, etc; BugHerd connects with them in one click, keeping your workflow seamless.\n\nFor clients, it’s effortless. For teams, it’s a huge time saver. And for your business, it means faster website launches, smoother collaboration, and happier customers.\n\nStart your free 7-day trial today and see how much easier website feedback can be.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/77c7b721-69d0-4c13-884d-4c1260f9826a.png","url":"https://www.getapp.za.com/software/120307/bugherd","@type":"SoftwareApplication","@id":"https://www.getapp.za.com/software/120307/bugherd#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":65},"offers":{"price":"50","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Remote Work Software","position":2,"item":"/directory/1699/remote-work/software","@type":"ListItem"},{"name":"Smartsheet vs BugHerd","position":3,"item":"https://www.getapp.za.com/compare/10391/120307/smartsheet/vs/bugherd","@type":"ListItem"}],"@id":"https://www.getapp.za.com/compare/10391/120307/smartsheet/vs/bugherd#breadcrumblist"}]}
</script>