---
description: Compare Smartsheet vs Creatio CRM for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Smartsheet vs Creatio CRM | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Project Management Software](/directory/332/project-management/software) > [Smartsheet \<span\>vs\</span\> Creatio CRM](https://www.getapp.za.com/compare/10391/90504/smartsheet/vs/bpm-online-crm)

# Compare Smartsheet vs Creatio CRM

Canonical: https://www.getapp.za.com/compare/10391/90504/smartsheet/vs/bpm-online-crm

> Detailed comparison between Smartsheet and Creatio CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Smartsheet | Creatio CRM |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 3482 | 133 |
| **Starting Price** | US$12,00 | US$25,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Smartsheet

- API
- Accounting
- Activity Tracking
- CRM
- Campaign Planning
- Channel Management
- Client Management
- Content Management
- Contract/License Management
- Customizable Reports
- Dashboard
- Document Management
- Email Management
- Monitoring
- Projections
- Real-Time Data
- Reminders
- Scheduling
- Surveys & Feedback
- Web Forms

### Creatio CRM

- API
- Accounting
- Activity Tracking
- CRM
- Campaign Planning
- Channel Management
- Client Management
- Content Management
- Contract/License Management
- Customizable Reports
- Dashboard
- Document Management
- Email Management
- Monitoring
- Projections
- Real-Time Data
- Reminders
- Scheduling
- Surveys & Feedback
- Web Forms

## Links

- [View Smartsheet Profile](https://www.getapp.za.com/software/10391/smartsheet)
- [View Creatio CRM Profile](https://www.getapp.za.com/software/90504/bpm-online-crm)
- [View Original Comparison](https://www.getapp.za.com/compare/10391/90504/smartsheet/vs/bpm-online-crm)

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