---
description: Compare Capsule vs Freshsales for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Capsule vs Freshsales | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Capsule \<span\>vs\</span\> Freshsales](https://www.getapp.za.com/compare/10397/104265/capsule-crm/vs/freshsales)

# Compare Capsule vs Freshsales

Canonical: https://www.getapp.za.com/compare/10397/104265/capsule-crm/vs/freshsales

> Detailed comparison between Capsule and Freshsales. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Capsule | Freshsales |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 168 | 623 |
| **Starting Price** | US$21,00 | US$11,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Capsule

- API
- Activity Tracking
- Calendar/Reminder System
- Client Management
- Configurable Workflow
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- For Real Estate
- For Startups
- Lead Capture
- Lead Management
- Opportunity Management
- Pipeline Reports
- Referral Tracking
- Reminders
- Sales Activity Management
- Segmentation
- Web Forms

### Freshsales

- API
- Activity Tracking
- Calendar/Reminder System
- Client Management
- Configurable Workflow
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- For Real Estate
- For Startups
- Lead Capture
- Lead Management
- Opportunity Management
- Pipeline Reports
- Referral Tracking
- Reminders
- Sales Activity Management
- Segmentation
- Web Forms

## Links

- [View Capsule Profile](https://www.getapp.za.com/software/10397/capsule-crm)
- [View Freshsales Profile](https://www.getapp.za.com/software/104265/freshsales)
- [View Original Comparison](https://www.getapp.za.com/compare/10397/104265/capsule-crm/vs/freshsales)

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