Capsule vs Act!
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Overview
Capsule is an online CRM solution that helps businesses build stronger customer relationships, make more sales, save time, be more organized and collaborate.
Capsule is an online CRM solution that helps businesses build stronger customer relationships, make more sales, save time, be more organized and...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Act! Premium empowers small and midsize businesses to market better, sell more, and create customers for life.
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Images
Pricing
Starting from
US$21.00/month
- Free Version
- Free Trial
- Subscription
Starting from
US$30.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.6/ 5Features
4.3/ 5Customer Service
4.5/ 5Value for Money
4.6/ 5Ease of Use
3.8/ 5Features
3.8/ 5Customer Service
3.5/ 5Value for Money
3.8/ 5Features
Total features 114
- A/B Testing
- AI Content Creation
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assignment Management
- Assisted Content Creation
- Automated Text Generation
- Autoresponders
- Batch Processing
- Budgeting/Forecasting
- Business Process Automation
- Business Process Control
- CRM
- CRM Integration
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Logging
- Campaign Analytics
- Campaign Management
- Client Management
- Collaboration Tools
- Commenting/Notes
- Configurable Workflow
- Contact Database
- Contact Management
- Customer Database
- Customer Segmentation
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Security
- Data Synchronization
- Data Visualization
- Deadline Management
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Electronic Signature
- Email Campaign Management
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- File Management
- File Sharing
- For Insurance Industry
- For Real Estate
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Management
- Graphical Data Presentation
- Insurance Management
- Interaction Tracking
- Kanban Board
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- List Management
- Marketing Automation
- Marketing Calendar
- Mobile Access
- Mobile App
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Currency
- Multiple Projects
- Multivariate Testing
- Natural Language Processing
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Process/Workflow Automation
- Progress Tracking
- Project Planning/Scheduling
- Project Tracking
- Project Workflow
- Prospecting Tools
- Quotes/Estimates
- ROI Tracking
- Real-Time Data
- Real-Time Notifications
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Role-Based Permissions
- SMS Marketing
- Sales Activity Management
- Sales Analytics
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Search/Filter
- Segmentation
- Shared Contacts
- Social Marketing
- Social Media Integration
- Source Tracking
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Template Management
- Territory Management
- Text Editing
- Third-Party Integrations
- To-Do List
- Tone Selection
- Visual Analytics
- Web Forms
- Web-based Deployment
- Website Visitor Tracking
- Workflow Configuration
- Workflow Management
Total features 101
- A/B Testing
- AI Content Creation
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assignment Management
- Assisted Content Creation
- Automated Text Generation
- Autoresponders
- Batch Processing
- Budgeting/Forecasting
- Business Process Automation
- Business Process Control
- CRM
- CRM Integration
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Logging
- Campaign Analytics
- Campaign Management
- Client Management
- Collaboration Tools
- Commenting/Notes
- Configurable Workflow
- Contact Database
- Contact Management
- Customer Database
- Customer Segmentation
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Security
- Data Synchronization
- Data Visualization
- Deadline Management
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Electronic Signature
- Email Campaign Management
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- File Management
- File Sharing
- For Insurance Industry
- For Real Estate
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Management
- Graphical Data Presentation
- Insurance Management
- Interaction Tracking
- Kanban Board
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- List Management
- Marketing Automation
- Marketing Calendar
- Mobile Access
- Mobile App
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Currency
- Multiple Projects
- Multivariate Testing
- Natural Language Processing
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Process/Workflow Automation
- Progress Tracking
- Project Planning/Scheduling
- Project Tracking
- Project Workflow
- Prospecting Tools
- Quotes/Estimates
- ROI Tracking
- Real-Time Data
- Real-Time Notifications
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Role-Based Permissions
- SMS Marketing
- Sales Activity Management
- Sales Analytics
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Search/Filter
- Segmentation
- Shared Contacts
- Social Marketing
- Social Media Integration
- Source Tracking
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Template Management
- Territory Management
- Text Editing
- Third-Party Integrations
- To-Do List
- Tone Selection
- Visual Analytics
- Web Forms
- Web-based Deployment
- Website Visitor Tracking
- Workflow Configuration
- Workflow Management
Integrations
- ActiveCampaign
- Acuity Scheduling
- Aircall
- Akita
- Asana
- Basecamp
- Benchmark Email
- Better Proposals
- BigCommerce
- CANDDi
- CallFire
- CallRail
- Callbell
- Chargebee
- Cin7 Core
- Cin7 Omni
- CircleLoop
- Clockify
- Constant Contact
- Cyclr
- Cyfe
- Databox
- Deputy
- Docsify
- Dripify
- Dropbox Business
- Ecwid
- Emma by Marigold
- Enalyzer
- Enchant
- Eventbrite
- FileInvite
- Fireflies
- Formstack Forms
- FreeAgent
- FreshBooks
- FreshMail
- Freshdesk
- FullContact
- GetResponse
- Gmail
- Google Calendar
- Google Contacts
- Google Data Studio
- Google Workspace
- Gravity Forms
- Help Scout
- Helpwise
- Jotform
- JustCall
- Kixie PowerCall
- KrispCall
- Leadinfo
- LeadsBridge
- LinkedIn for Business
- LiveChat
- Mad Mimi
- Mailchimp
- MailerLite
- Make
- Mention
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Microsoft To Do
- MigrateMyCRM
- NiftyQuoter
- Nyckel
- OmniFocus
- OnceHub
- Operations Hub
- Osano
- Paycove
- Plecto
- Process Street
- Proposable
- QuickBooks Online
- Quotient
- REVE Chat
- REVE Chatbot
- Rezdy
- Ruler Analytics
- SendPulse
- Shopify
- Signable
- Skyvia
- Slack
- SupportBee
- SureTriggers
- SurveyMonkey
- SyncHub
- Tidy
- TimeCamp
- Todoist
- Toggl Track
- Toky
- Trello
- Twitter/X
- Unbounce
- Userlike
- Volusion
- WATI
- WooCommerce
- WordPress
- Wufoo
- Xero
- Zapier
- Zendesk Suite
- Zoho Flow
- iCloud
- lemlist
- monday.com
- ActiveCampaign
- Acuity Scheduling
- Aircall
- Akita
- Asana
- Basecamp
- Benchmark Email
- Better Proposals
- BigCommerce
- CANDDi
- CallFire
- CallRail
- Callbell
- Chargebee
- Cin7 Core
- Cin7 Omni
- CircleLoop
- Clockify
- Constant Contact
- Cyclr
- Cyfe
- Databox
- Deputy
- Docsify
- Dripify
- Dropbox Business
- Ecwid
- Emma by Marigold
- Enalyzer
- Enchant
- Eventbrite
- FileInvite
- Fireflies
- Formstack Forms
- FreeAgent
- FreshBooks
- FreshMail
- Freshdesk
- FullContact
- GetResponse
- Gmail
- Google Calendar
- Google Contacts
- Google Data Studio
- Google Workspace
- Gravity Forms
- Help Scout
- Helpwise
- Jotform
- JustCall
- Kixie PowerCall
- KrispCall
- Leadinfo
- LeadsBridge
- LinkedIn for Business
- LiveChat
- Mad Mimi
- Mailchimp
- MailerLite
- Make
- Mention
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Microsoft To Do
- MigrateMyCRM
- NiftyQuoter
- Nyckel
- OmniFocus
- OnceHub
- Operations Hub
- Osano
- Paycove
- Plecto
- Process Street
- Proposable
- QuickBooks Online
- Quotient
- REVE Chat
- REVE Chatbot
- Rezdy
- Ruler Analytics
- SendPulse
- Shopify
- Signable
- Skyvia
- Slack
- SupportBee
- SureTriggers
- SurveyMonkey
- SyncHub
- Tidy
- TimeCamp
- Todoist
- Toggl Track
- Toky
- Trello
- Twitter/X
- Unbounce
- Userlike
- Volusion
- WATI
- WooCommerce
- WordPress
- Wufoo
- Xero
- Zapier
- Zendesk Suite
- Zoho Flow
- iCloud
- lemlist
- monday.com