---
description: Compare Capsule vs Tracker for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Capsule vs Tracker | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems](/directory/3479/it-ticketing-systems/software) > [Capsule \<span\>vs\</span\> Tracker](https://www.getapp.za.com/compare/10397/91220/capsule-crm/vs/tracker-rms)

# Compare Capsule vs Tracker

Canonical: https://www.getapp.za.com/compare/10397/91220/capsule-crm/vs/tracker-rms

> Detailed comparison between Capsule and Tracker. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Capsule | Tracker |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 167 | 186 |
| **Starting Price** | US$21,00 | US$80,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Capsule

- API
- Activity Tracking
- CRM
- Calendar/Reminder System
- Configurable Workflow
- Customer Database
- Customizable Reports
- Dashboard
- Document Management
- Email Management
- Lead Capture
- Lead Management
- Opportunity Management
- Pipeline Reports
- Referral Tracking
- Reminders
- Sales Activity Management
- Segmentation
- Source Tracking
- Web Forms

### Tracker

- API
- Activity Tracking
- CRM
- Calendar/Reminder System
- Configurable Workflow
- Customer Database
- Customizable Reports
- Dashboard
- Document Management
- Email Management
- Lead Capture
- Lead Management
- Opportunity Management
- Pipeline Reports
- Referral Tracking
- Reminders
- Sales Activity Management
- Segmentation
- Source Tracking
- Web Forms

## Links

- [View Capsule Profile](https://www.getapp.za.com/software/10397/capsule-crm)
- [View Tracker Profile](https://www.getapp.za.com/software/91220/tracker-rms)
- [View Original Comparison](https://www.getapp.za.com/compare/10397/91220/capsule-crm/vs/tracker-rms)

-----

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