Unified platform for monitoring, troubleshooting and security based on ELK and Grafana.

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
Transform agent productivity, enhance end-user experience, and drive value across your organization, with multi-layered service management, built-in asset management, and advanced automation & orchestration.
Transform agent productivity, enhance end-user experience, and drive value across your organization, with multi-layered service management, built-in...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

US$38,00/month

  • Free
  • Subscription

Starting from

N/A

  • Free
  • Subscription

Overall rating

4,6 /5
(29)
Ease of Use
4,2/5
Features & Functionality
4,4/5
Customer Service
4,7/5
Value for Money
4,3/5

Overall rating

4,5 /5
(291)
Ease of Use
4,5/5
Features & Functionality
4,4/5
Customer Service
4,5/5
Value for Money
4,5/5

Total features 19

  • API
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Application Integration
  • Approval Process Control
  • Asset Management
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Barcode Scanning
  • Benchmarking
  • Change Management
  • Chat
  • Client Portal
  • Collaboration Tools
  • Configuration Management
  • Custom Forms
  • Customizable Branding
  • Dashboard Creation
  • Email Integration
  • Employee Portal
  • Escalation Management
  • Event Logs
  • Gantt Charts
  • Help Desk Management
  • IT Asset Tracking
  • Incident Management
  • Instant Messaging
  • Inventory Management
  • Knowledge Base Management
  • Mobile Integration
  • Monitoring
  • Performance Reports
  • Permission Management
  • Portfolio Management
  • Predictive Analytics
  • Prioritizing
  • Problem Management
  • Productivity Reporting
  • Project Time Tracking
  • Real Time Analytics
  • Real Time Reporting
  • Receiving
  • Remote Access
  • Remote Control
  • Reporting & Statistics
  • Request Routing
  • Role-Based Permissions
  • SLA Management
  • SSL Security
  • Self Service Portal
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey Management
  • Surveys & Feedback
  • Third Party Integration
  • Timer
  • Visual Analytics
  • Web Analytics
  • Workflow Management

Total features 70

  • API
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Application Integration
  • Approval Process Control
  • Asset Management
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Barcode Scanning
  • Benchmarking
  • Change Management
  • Chat
  • Client Portal
  • Collaboration Tools
  • Configuration Management
  • Custom Forms
  • Customizable Branding
  • Dashboard Creation
  • Email Integration
  • Employee Portal
  • Escalation Management
  • Event Logs
  • Gantt Charts
  • Help Desk Management
  • IT Asset Tracking
  • Incident Management
  • Instant Messaging
  • Inventory Management
  • Knowledge Base Management
  • Mobile Integration
  • Monitoring
  • Performance Reports
  • Permission Management
  • Portfolio Management
  • Predictive Analytics
  • Prioritizing
  • Problem Management
  • Productivity Reporting
  • Project Time Tracking
  • Real Time Analytics
  • Real Time Reporting
  • Receiving
  • Remote Access
  • Remote Control
  • Reporting & Statistics
  • Request Routing
  • Role-Based Permissions
  • SLA Management
  • SSL Security
  • Self Service Portal
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey Management
  • Surveys & Feedback
  • Third Party Integration
  • Timer
  • Visual Analytics
  • Web Analytics
  • Workflow Management
  • Axonius
  • BeyondTrust
  • Ekran System
  • Harness Continuous Delivery
  • Help Desk Migration
  • Jira
  • Nagios XI
  • OneLogin
  • PagerDuty
  • Pantheon
  • Axonius
  • BeyondTrust
  • Ekran System
  • Harness Continuous Delivery
  • Help Desk Migration
  • Jira
  • Nagios XI
  • OneLogin
  • PagerDuty
  • Pantheon