JivoChat vs OneHash Chat

JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more
JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
OneChat is an all-in-one customer communication solution.

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$19.00/year

  • Free Version
  • Free Trial
  • Subscription

Starting from

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.6 /5
(104)

Ease of Use

4.7/ 5

Features

4.5/ 5

Customer Service

4.5/ 5

Value for Money

4.4/ 5

Overall rating

5 /5
(4)

Ease of Use

4.8/ 5

Features

5/ 5

Customer Service

5/ 5

Value for Money

5/ 5

Total features 72

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Audio/Video Conferencing
  • Automatic Call Distribution
  • Autoresponders
  • CRM
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Canned Responses
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Configurable Workflow
  • Contact Management
  • Customer Communication
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Caller ID
  • Customizable Fields
  • Data Import/Export
  • Document Storage
  • Email Management
  • Event Triggered Actions
  • Feedback Management
  • File Management
  • File Sharing
  • For Startups
  • Geotargeting
  • Help Desk Management
  • IVR
  • Inbox Management
  • Interaction Tracking
  • Interactive Content
  • Knowledge Base Management
  • Lead Capture
  • Lead Management
  • Live Chat
  • Macros/Templated Responses
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Language
  • Offline Form
  • On-Demand Communications
  • Opportunity Management
  • Performance Metrics
  • Proactive Chat
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Real-time Consumer-facing Chat
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • SSL Security
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Social Media Integration
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Third-Party Integrations
  • Ticket Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Way Audio & Video
  • Unified Communications
  • Video Conferencing
  • Video Support
  • Website Integration
  • Widgets
  • Workflow Management

Total features 57

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Audio/Video Conferencing
  • Automatic Call Distribution
  • Autoresponders
  • CRM
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Canned Responses
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Configurable Workflow
  • Contact Management
  • Customer Communication
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Caller ID
  • Customizable Fields
  • Data Import/Export
  • Document Storage
  • Email Management
  • Event Triggered Actions
  • Feedback Management
  • File Management
  • File Sharing
  • For Startups
  • Geotargeting
  • Help Desk Management
  • IVR
  • Inbox Management
  • Interaction Tracking
  • Interactive Content
  • Knowledge Base Management
  • Lead Capture
  • Lead Management
  • Live Chat
  • Macros/Templated Responses
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Language
  • Offline Form
  • On-Demand Communications
  • Opportunity Management
  • Performance Metrics
  • Proactive Chat
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Real-time Consumer-facing Chat
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • SSL Security
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Social Media Integration
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Third-Party Integrations
  • Ticket Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Way Audio & Video
  • Unified Communications
  • Video Conferencing
  • Video Support
  • Website Integration
  • Widgets
  • Workflow Management
  • 360dialog
  • Adobe Commerce
  • Audiotype
  • BigCommerce
  • Bitrix24
  • Brevo
  • ChatBot
  • ChatGPT
  • Cloud Whatsapp
  • Dialogflow
  • Drupal
  • Dyte
  • Ecwid
  • Freshdesk
  • Gmail
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Jira
  • Joomla
  • Kommo
  • Mailchimp
  • Messenger
  • Meta for Business
  • Microsoft Outlook
  • OpenCart
  • Pipedrive
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • Squarespace
  • SugarCRM
  • Telegram
  • Twilio
  • Webflow
  • Webhook Relay
  • Weebly
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zepto
  • Zoho CRM
  • 360dialog
  • Adobe Commerce
  • Audiotype
  • BigCommerce
  • Bitrix24
  • Brevo
  • ChatBot
  • ChatGPT
  • Cloud Whatsapp
  • Dialogflow
  • Drupal
  • Dyte
  • Ecwid
  • Freshdesk
  • Gmail
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Jira
  • Joomla
  • Kommo
  • Mailchimp
  • Messenger
  • Meta for Business
  • Microsoft Outlook
  • OpenCart
  • Pipedrive
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • Squarespace
  • SugarCRM
  • Telegram
  • Twilio
  • Webflow
  • Webhook Relay
  • Weebly
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zepto
  • Zoho CRM