JivoChat vs OneHash Chat
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Overview
JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more
JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
OneChat is an all-in-one customer communication solution.
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$19.00/year
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.7/ 5Features
4.5/ 5Customer Service
4.5/ 5Value for Money
4.4/ 5Ease of Use
4.8/ 5Features
5/ 5Customer Service
5/ 5Value for Money
5/ 5Features
Total features 72
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Audio/Video Conferencing
- Automatic Call Distribution
- Autoresponders
- CRM
- Call Center Management
- Call Monitoring
- Call Recording
- Call Routing
- Call Transfer
- Callback Scheduling
- Caller ID
- Canned Responses
- Chat Transcript
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Configurable Workflow
- Contact Management
- Customer Communication
- Customer Database
- Customer History
- Customizable Branding
- Customizable Caller ID
- Customizable Fields
- Data Import/Export
- Document Storage
- Email Management
- Event Triggered Actions
- Feedback Management
- File Management
- File Sharing
- For Startups
- Geotargeting
- Help Desk Management
- IVR
- Inbox Management
- Interaction Tracking
- Interactive Content
- Knowledge Base Management
- Lead Capture
- Lead Management
- Live Chat
- Macros/Templated Responses
- Mobile Access
- Multi-Channel Communication
- Multi-Language
- Offline Form
- On-Demand Communications
- Opportunity Management
- Performance Metrics
- Proactive Chat
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Updates
- Real-time Consumer-facing Chat
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- SSL Security
- Screen Sharing
- Search/Filter
- Self Service Portal
- Service Level Agreement (SLA) Management
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Tagging
- Task Management
- Third-Party Integrations
- Ticket Management
- Transcripts/Chat History
- Transfers/Routing
- Two-Way Audio & Video
- Unified Communications
- Video Conferencing
- Video Support
- Website Integration
- Widgets
- Workflow Management
Total features 57
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Audio/Video Conferencing
- Automatic Call Distribution
- Autoresponders
- CRM
- Call Center Management
- Call Monitoring
- Call Recording
- Call Routing
- Call Transfer
- Callback Scheduling
- Caller ID
- Canned Responses
- Chat Transcript
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Configurable Workflow
- Contact Management
- Customer Communication
- Customer Database
- Customer History
- Customizable Branding
- Customizable Caller ID
- Customizable Fields
- Data Import/Export
- Document Storage
- Email Management
- Event Triggered Actions
- Feedback Management
- File Management
- File Sharing
- For Startups
- Geotargeting
- Help Desk Management
- IVR
- Inbox Management
- Interaction Tracking
- Interactive Content
- Knowledge Base Management
- Lead Capture
- Lead Management
- Live Chat
- Macros/Templated Responses
- Mobile Access
- Multi-Channel Communication
- Multi-Language
- Offline Form
- On-Demand Communications
- Opportunity Management
- Performance Metrics
- Proactive Chat
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Updates
- Real-time Consumer-facing Chat
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- SSL Security
- Screen Sharing
- Search/Filter
- Self Service Portal
- Service Level Agreement (SLA) Management
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Tagging
- Task Management
- Third-Party Integrations
- Ticket Management
- Transcripts/Chat History
- Transfers/Routing
- Two-Way Audio & Video
- Unified Communications
- Video Conferencing
- Video Support
- Website Integration
- Widgets
- Workflow Management
Integrations
- 360dialog
- Adobe Commerce
- Audiotype
- BigCommerce
- Bitrix24
- Brevo
- ChatBot
- ChatGPT
- Cloud Whatsapp
- Dialogflow
- Drupal
- Dyte
- Ecwid
- Freshdesk
- Gmail
- Google Analytics 360
- HubSpot CRM
- Jira
- Joomla
- Kommo
- Mailchimp
- Messenger
- Meta for Business
- Microsoft Outlook
- OpenCart
- Pipedrive
- Salesforce Service Cloud
- Shopify
- Slack
- Squarespace
- SugarCRM
- Telegram
- Twilio
- Webflow
- Webhook Relay
- Weebly
- WordPress
- Zapier
- Zendesk Suite
- Zepto
- Zoho CRM
- 360dialog
- Adobe Commerce
- Audiotype
- BigCommerce
- Bitrix24
- Brevo
- ChatBot
- ChatGPT
- Cloud Whatsapp
- Dialogflow
- Drupal
- Dyte
- Ecwid
- Freshdesk
- Gmail
- Google Analytics 360
- HubSpot CRM
- Jira
- Joomla
- Kommo
- Mailchimp
- Messenger
- Meta for Business
- Microsoft Outlook
- OpenCart
- Pipedrive
- Salesforce Service Cloud
- Shopify
- Slack
- Squarespace
- SugarCRM
- Telegram
- Twilio
- Webflow
- Webhook Relay
- Weebly
- WordPress
- Zapier
- Zendesk Suite
- Zepto
- Zoho CRM