---
description: Compare DialedIn CCaaS vs Omnis for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare DialedIn CCaaS vs Omnis | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [DialedIn CCaaS \<span\>vs\</span\> Omnis](https://www.getapp.za.com/compare/104279/119667/chasedata/vs/omnis)

# Compare DialedIn CCaaS vs Omnis

Canonical: https://www.getapp.za.com/compare/104279/119667/chasedata/vs/omnis

> Detailed comparison between DialedIn CCaaS and Omnis. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | DialedIn CCaaS | Omnis |
| **Overall rating** | 4.8/5 | - |
| **Total Reviews** | 314 | 0 |
| **Starting Price** | US$25,00 | US$55,00 |
| **Free Trial** | No | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Key features

### DialedIn CCaaS

- API
- Alerts/Escalation
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Logging
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- Inbound Call Center
- Live Chat
- Manual Dialer
- Monitoring
- Multi-Channel Communication
- Outbound Call Center
- Performance Management
- Progressive Dialer
- Queue Management
- Reporting/Analytics

### Omnis

- API
- Alerts/Escalation
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Logging
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- Inbound Call Center
- Live Chat
- Manual Dialer
- Monitoring
- Multi-Channel Communication
- Outbound Call Center
- Performance Management
- Progressive Dialer
- Queue Management
- Reporting/Analytics

## Links

- [View DialedIn CCaaS Profile](https://www.getapp.za.com/software/104279/chasedata)
- [View Omnis Profile](https://www.getapp.za.com/software/119667/omnis)
- [View Original Comparison](https://www.getapp.za.com/compare/104279/119667/chasedata/vs/omnis)

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