---
description: Compare MasterControl Quality Excellence vs SmartSolve for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare MasterControl Quality Excellence vs SmartSolve | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Quality Management Software](/directory/144/quality-management/software) > [MasterControl Quality Excellence \<span\>vs\</span\> SmartSolve](https://www.getapp.za.com/compare/104305/2051551/mastercontrol/vs/smartsolve)

# Compare MasterControl Quality Excellence vs SmartSolve

Canonical: https://www.getapp.za.com/compare/104305/2051551/mastercontrol/vs/smartsolve

> Detailed comparison between MasterControl Quality Excellence and SmartSolve. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | MasterControl Quality Excellence | SmartSolve |
| **Overall rating** | 4.5/5 | 4.2/5 |
| **Total Reviews** | 534 | 11 |
| **Starting Price** | US$25 000,00 | - |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### MasterControl Quality Excellence

- Activity Tracking
- Archiving & Retention
- Audit Planning
- Customer Complaint Tracking
- Customizable Reports
- Dashboard
- Defect Tracking
- Document Capture
- Document Management
- Document Templates
- ISO Compliance
- Monitoring
- Nonconformance Tracking
- Quality Assurance
- Real-Time Data
- Reminders
- Risk Analysis
- Root Cause Analysis
- Status Tracking
- Supplier Management

### SmartSolve

- Activity Tracking
- Archiving & Retention
- Audit Planning
- Customer Complaint Tracking
- Customizable Reports
- Dashboard
- Defect Tracking
- Document Capture
- Document Management
- Document Templates
- ISO Compliance
- Monitoring
- Nonconformance Tracking
- Quality Assurance
- Real-Time Data
- Reminders
- Risk Analysis
- Root Cause Analysis
- Status Tracking
- Supplier Management

## Links

- [View MasterControl Quality Excellence Profile](https://www.getapp.za.com/software/104305/mastercontrol)
- [View SmartSolve Profile](https://www.getapp.za.com/software/2051551/smartsolve)
- [View Original Comparison](https://www.getapp.za.com/compare/104305/2051551/mastercontrol/vs/smartsolve)

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