---
description: Compare MasterControl Quality Excellence vs Benchmark Gensuite Quality Management for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare MasterControl Quality Excellence vs Benchmark Gensuite Quality Management | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Manufacturing Execution Software](/directory/1245/manufacturing-execution/software) > [MasterControl Quality Excellence \<span\>vs\</span\> Benchmark Gensuite Quality Management](https://www.getapp.za.com/compare/104305/2067731/mastercontrol/vs/benchmark-gensuite-quality-management)

# Compare MasterControl Quality Excellence vs Benchmark Gensuite Quality Management

Canonical: https://www.getapp.za.com/compare/104305/2067731/mastercontrol/vs/benchmark-gensuite-quality-management

> Detailed comparison between MasterControl Quality Excellence and Benchmark Gensuite Quality Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | MasterControl Quality Excellence | Benchmark Gensuite Quality Management |
| **Overall rating** | 4.5/5 | 5.0/5 |
| **Total Reviews** | 526 | 1 |
| **Starting Price** | US$25 000,00 | - |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### MasterControl Quality Excellence

- Access Controls/Permissions
- Approval Process Control
- Audit Management
- Complaint Management
- Corrective and Preventive Actions (CAPA)
- Customizable Reports
- Defect Tracking
- Document Coding & Control
- Document Management
- Equipment Management
- Incident Management
- Quality Control
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Supplier Quality Control
- Task Management
- Workflow Management

### Benchmark Gensuite Quality Management

- Access Controls/Permissions
- Approval Process Control
- Audit Management
- Complaint Management
- Corrective and Preventive Actions (CAPA)
- Customizable Reports
- Defect Tracking
- Document Coding & Control
- Document Management
- Equipment Management
- Incident Management
- Quality Control
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Supplier Quality Control
- Task Management
- Workflow Management

## Links

- [View MasterControl Quality Excellence Profile](https://www.getapp.za.com/software/104305/mastercontrol)
- [View Benchmark Gensuite Quality Management Profile](https://www.getapp.za.com/software/2067731/benchmark-gensuite-quality-management)
- [View Original Comparison](https://www.getapp.za.com/compare/104305/2067731/mastercontrol/vs/benchmark-gensuite-quality-management)

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