---
description: Compare IDEXX Neo vs Instinct Science for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare IDEXX Neo vs Instinct Science | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/56/electronic-medical-records/software) > [IDEXX Neo \<span\>vs\</span\> Instinct Science](https://www.getapp.za.com/compare/104387/2066226/idexx-neo/vs/instinct-emr)

# Compare IDEXX Neo vs Instinct Science

Canonical: https://www.getapp.za.com/compare/104387/2066226/idexx-neo/vs/instinct-emr

> Detailed comparison between IDEXX Neo and Instinct Science. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | IDEXX Neo | Instinct Science |
| **Overall rating** | 4.2/5 | 4.9/5 |
| **Total Reviews** | 117 | 234 |
| **Starting Price** | US$290,00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### IDEXX Neo

- API
- Appointment Scheduling
- Billing & Invoicing
- Calendar Management
- Charting
- Client Management
- Communication Management
- Confirmations/Reminders
- Customer Database
- Document Management
- Imaging and X-rays
- Invoice Management
- Live Chat
- Patient Records Management
- Prescription Processing
- Reminders
- Reporting & Statistics
- Task Scheduling
- Template Management
- Workflow Management

### Instinct Science

- API
- Appointment Scheduling
- Billing & Invoicing
- Calendar Management
- Charting
- Client Management
- Communication Management
- Confirmations/Reminders
- Customer Database
- Document Management
- Imaging and X-rays
- Invoice Management
- Live Chat
- Patient Records Management
- Prescription Processing
- Reminders
- Reporting & Statistics
- Task Scheduling
- Template Management
- Workflow Management

## Links

- [View IDEXX Neo Profile](https://www.getapp.za.com/software/104387/idexx-neo)
- [View Instinct Science Profile](https://www.getapp.za.com/software/2066226/instinct-emr)
- [View Original Comparison](https://www.getapp.za.com/compare/104387/2066226/idexx-neo/vs/instinct-emr)

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