Refract provides a web-based coaching and feedback solution for sales teams to improve the performance of calls, online meetings and demos. Refracts platform allows for a jump in rep performance & development by identifying them key moments during sales calls which will return successful outcomes.
Refract provides a web-based coaching and feedback solution for sales teams to improve the performance of calls, online meetings and demos. Refracts...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat
Gong is a conversation intelligence platform for business-to-business sales teams that records, transcribes and analyzes all sales calls to increase the effectiveness of sales conversions and win more deals. Sales team members can work together to produce winning sales tactics.
Gong is a conversation intelligence platform for business-to-business sales teams that records, transcribes and analyzes all sales calls to increase...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Starting from

US$50,00/month

  • Subscription

Starting from

N/A

  • Subscription

Overall rating

4,4 /5
(24)
Ease of Use
4,3/5
Features & Functionality
4,1/5
Customer Service
4,9/5
Value for Money
4,5/5

Overall rating

4,8 /5
(397)
Ease of Use
4,7/5
Features & Functionality
4,7/5
Customer Service
4,7/5
Value for Money
4,7/5

Total features 44

  • AI/Machine Learning
  • Activity Dashboard
  • Alerts / Escalation
  • Archiving & Retention
  • Assessment Management
  • Assignment Management
  • Audio / Video Conferencing
  • Built-in Course Authoring
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Transcription
  • Campaign Analytics
  • Campaign Management
  • Chat Transcript
  • Code-free Development
  • Collaboration Tools
  • Commenting/Notes
  • Competitive Analysis
  • Content Library
  • Content Management
  • Contextual Guidance
  • Correlation Analysis
  • Customizable Fields
  • Dashboard
  • Data Import/Export
  • Data Management
  • Event Triggered Actions
  • Feedback Management
  • File Transfer
  • Gamification
  • Goal Setting / Tracking
  • Graphical Data Presentation
  • Indexing
  • Learning Paths/Tracks
  • Meeting Management
  • Multi-Channel Communication
  • Natural Language Processing
  • Natural Language Search
  • On-Demand Recording
  • Onboarding
  • Performance Management
  • Performance Metrics
  • Personalization
  • Purchasing & Receiving
  • Ratings / Reviews
  • Real Time Analytics
  • Recording
  • Records Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Trend Analysis
  • Scheduled Recording
  • Search/Filter
  • Sentiment Analysis
  • Speech Recognition
  • Statistical Analysis
  • Tagging
  • Task Progress Tracking
  • Third Party Integrations
  • Training Management
  • Trend Analysis
  • Video Conferencing
  • Video Management
  • Visual Analytics
  • Visual Discovery

Total features 46

  • AI/Machine Learning
  • Activity Dashboard
  • Alerts / Escalation
  • Archiving & Retention
  • Assessment Management
  • Assignment Management
  • Audio / Video Conferencing
  • Built-in Course Authoring
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Transcription
  • Campaign Analytics
  • Campaign Management
  • Chat Transcript
  • Code-free Development
  • Collaboration Tools
  • Commenting/Notes
  • Competitive Analysis
  • Content Library
  • Content Management
  • Contextual Guidance
  • Correlation Analysis
  • Customizable Fields
  • Dashboard
  • Data Import/Export
  • Data Management
  • Event Triggered Actions
  • Feedback Management
  • File Transfer
  • Gamification
  • Goal Setting / Tracking
  • Graphical Data Presentation
  • Indexing
  • Learning Paths/Tracks
  • Meeting Management
  • Multi-Channel Communication
  • Natural Language Processing
  • Natural Language Search
  • On-Demand Recording
  • Onboarding
  • Performance Management
  • Performance Metrics
  • Personalization
  • Purchasing & Receiving
  • Ratings / Reviews
  • Real Time Analytics
  • Recording
  • Records Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Trend Analysis
  • Scheduled Recording
  • Search/Filter
  • Sentiment Analysis
  • Speech Recognition
  • Statistical Analysis
  • Tagging
  • Task Progress Tracking
  • Third Party Integrations
  • Training Management
  • Trend Analysis
  • Video Conferencing
  • Video Management
  • Visual Analytics
  • Visual Discovery
  • Aircall
  • BlueJeans
  • Cisco Webex
  • ConnectAndSell
  • Dialpad
  • Five9
  • FrontSpin
  • Genesys Cloud
  • GoToMeeting
  • Groove
  • HubSpot CRM
  • Join.Me
  • MiCloud Connect
  • Microsoft Outlook
  • NICE inContact
  • Natterbox
  • Outreach
  • Playbooks
  • Salesforce Sales Cloud
  • Skype for Business
  • Talkdesk
  • Truly
  • Velocify
  • Vonage Contact Center
  • XenCall
  • Zoom Meetings & Chat
  • Aircall
  • BlueJeans
  • Cisco Webex
  • ConnectAndSell
  • Dialpad
  • Five9
  • FrontSpin
  • Genesys Cloud
  • GoToMeeting
  • Groove
  • HubSpot CRM
  • Join.Me
  • MiCloud Connect
  • Microsoft Outlook
  • NICE inContact
  • Natterbox
  • Outreach
  • Playbooks
  • Salesforce Sales Cloud
  • Skype for Business
  • Talkdesk
  • Truly
  • Velocify
  • Vonage Contact Center
  • XenCall
  • Zoom Meetings & Chat