Cherwell Service Management is a web-based IT service management system with codeless architecture, ITIL-verified processes, SIAM & MSI functionality, and more
Cherwell Service Management is a web-based IT service management system with codeless architecture, ITIL-verified processes, SIAM & MSI...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
A fully-featured monitoring platform for on-prem, cloud, & containerized deployments. With server and application performance, Panopta provides more than just basic monitoring. With the ability to perform checks from public and private spaces, you never need to trade security for robust monitoring.
A fully-featured monitoring platform for on-prem, cloud, & containerized deployments. With server and application performance, Panopta provides more...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$189,00/month

  • Free
  • Subscription

Starting from

US$6,00/month

  • Free
  • Subscription

Overall rating

4,4 /5
(154)
Ease of Use
4,3/5
Features & Functionality
4,4/5
Customer Service
4,3/5
Value for Money
4,4/5

Overall rating

4,5 /5
(58)
Ease of Use
4,3/5
Features & Functionality
4,4/5
Customer Service
4,6/5
Value for Money
4,4/5

Total features 72

  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Availability Management
  • Availability Testing
  • Bandwidth Monitoring
  • Baseline Manager
  • Budgeting/Forecasting
  • Built-In Database
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Custom Development
  • Customer Experience Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Drag & Drop
  • Email Management
  • Employee Portal
  • Event Logs
  • Event Triggered Actions
  • FTP Monitoring
  • Feedback Management
  • IP Address Monitoring
  • Incident Management
  • Internet Usage Monitoring
  • Inventory Management
  • Knowledge Base Management
  • Log Access
  • Mail Server Monitoring
  • Maintenance Management
  • Maintenance Scheduling
  • Milestone Tracking
  • Monitoring
  • Network Analysis
  • Network Monitoring
  • Network Resource Management
  • Online Catalog
  • Performance Metrics
  • Performance Monitoring
  • Portfolio Management
  • Problem Management
  • Procurement Management
  • Project Management
  • Project Planning
  • Real Time Monitoring
  • Real-time Updates
  • Release Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Requisition Management
  • Resource Management
  • Risk Analytics
  • Role-Based Permissions
  • Self Service Portal
  • Server Monitoring
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Task Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Transaction Monitoring
  • Uptime Reporting
  • Vendor Management
  • WYSIWYG Editor
  • Web Traffic Reporting
  • Workflow Management

Total features 28

  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Availability Management
  • Availability Testing
  • Bandwidth Monitoring
  • Baseline Manager
  • Budgeting/Forecasting
  • Built-In Database
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Custom Development
  • Customer Experience Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Drag & Drop
  • Email Management
  • Employee Portal
  • Event Logs
  • Event Triggered Actions
  • FTP Monitoring
  • Feedback Management
  • IP Address Monitoring
  • Incident Management
  • Internet Usage Monitoring
  • Inventory Management
  • Knowledge Base Management
  • Log Access
  • Mail Server Monitoring
  • Maintenance Management
  • Maintenance Scheduling
  • Milestone Tracking
  • Monitoring
  • Network Analysis
  • Network Monitoring
  • Network Resource Management
  • Online Catalog
  • Performance Metrics
  • Performance Monitoring
  • Portfolio Management
  • Problem Management
  • Procurement Management
  • Project Management
  • Project Planning
  • Real Time Monitoring
  • Real-time Updates
  • Release Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Requisition Management
  • Resource Management
  • Risk Analytics
  • Role-Based Permissions
  • Self Service Portal
  • Server Monitoring
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Task Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Transaction Monitoring
  • Uptime Reporting
  • Vendor Management
  • WYSIWYG Editor
  • Web Traffic Reporting
  • Workflow Management
  • Aura Call Center Elite
  • BigPanda
  • Chatter
  • Cisco Webex
  • JIRA Service Management
  • Jira
  • Microsoft Azure
  • Microsoft Dynamics GP
  • Microsoft Outlook
  • Microsoft SharePoint
  • NICE inContact
  • Nagios XI
  • Network Performance Monitor
  • OpsGenie
  • Oracle Service
  • PagerDuty
  • SAP Business One
  • Skype for Business
  • Slack
  • Spiceworks
  • Splunk Cloud
  • Twitter
  • VMWare Practice Lab
  • Aura Call Center Elite
  • BigPanda
  • Chatter
  • Cisco Webex
  • JIRA Service Management
  • Jira
  • Microsoft Azure
  • Microsoft Dynamics GP
  • Microsoft Outlook
  • Microsoft SharePoint
  • NICE inContact
  • Nagios XI
  • Network Performance Monitor
  • OpsGenie
  • Oracle Service
  • PagerDuty
  • SAP Business One
  • Skype for Business
  • Slack
  • Spiceworks
  • Splunk Cloud
  • Twitter
  • VMWare Practice Lab