Sierra Gold vs NUACOM
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Overview
Sierra Gold by SAI is an online telecom expense management solution offering wireline and wireless usage visibility, asset tracking, network optimization and security features.
Sierra Gold by SAI is an online telecom expense management solution offering wireline and wireless usage visibility, asset tracking, network...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
NUACOM offers an all-in-one Cloud phone system for SMBs that need a modern, fully scalable business communication solution. The platform offers over 50 business-class features to help boost productivity, connect departments, and centralize telephony for all locations.
NUACOM offers an all-in-one Cloud phone system for SMBs that need a modern, fully scalable business communication solution. The platform offers over...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$300.00/month
- Free Version
- Free Trial
- Subscription
Starting from
€9.99/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.5/ 5Features
0/ 5Customer Service
5/ 5Value for Money
0/ 5Ease of Use
4.5/ 5Features
4.6/ 5Customer Service
4.6/ 5Value for Money
4.6/ 5Features
Total features 21
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Notifications
- Archiving & Retention
- Asset Tracking
- Audio/Video Conferencing
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Billing & Invoicing
- Billing for Data
- Billing for Voice
- By-Extension Reporting
- CRM
- Call Center Management
- Call Conferencing
- Call Disposition
- Call Duration
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking
- Call Transcription
- Call Transfer
- Call Volume
- Caller ID
- Campaign Management
- Chargeback Tracking
- Commenting/Notes
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Contract Negotiation
- Customer History
- Customizable Caller ID
- Customizable Reports
- Data Import/Export
- Employee Activity Monitoring
- Employee Directory
- Event Triggered Actions
- Fax Management
- File Transfer
- Fixed Line Compatibility
- For Cloud Phone Systems
- Fraud Detection
- IVR
- Inbound Call Center
- Inbound Reporting
- Integrations Management
- Interaction Tracking
- Internal Cost Allocation
- Lead Capture
- Manual Dialer
- Mobile Access
- Mobile Line Compatibility
- Monitoring
- Multi-Language
- Multi-Location
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- Outbound Reporting
- PBX
- Performance Management
- Phone Key Input
- Power Dialer
- Pre-recorded Messages
- Predictive Dialer
- Progressive Dialer
- Purchasing & Receiving
- Quality Management
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Remote Access/Control
- Remote Support Software
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Marketing
- SMS Messaging
- SSL Security
- Single Sign On
- Softphone Software
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Text to Speech
- Third-Party Integrations
- Time Zone Tracking
- Unattended Call Management
- Unified Communications
- Usage Tracking/Analytics
- User Management
- Virtual Call Center
- Virtual Extensions
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voicemail Transcription
- Who Answered Log
Total features 115
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Notifications
- Archiving & Retention
- Asset Tracking
- Audio/Video Conferencing
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Billing & Invoicing
- Billing for Data
- Billing for Voice
- By-Extension Reporting
- CRM
- Call Center Management
- Call Conferencing
- Call Disposition
- Call Duration
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking
- Call Transcription
- Call Transfer
- Call Volume
- Caller ID
- Campaign Management
- Chargeback Tracking
- Commenting/Notes
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Contract Negotiation
- Customer History
- Customizable Caller ID
- Customizable Reports
- Data Import/Export
- Employee Activity Monitoring
- Employee Directory
- Event Triggered Actions
- Fax Management
- File Transfer
- Fixed Line Compatibility
- For Cloud Phone Systems
- Fraud Detection
- IVR
- Inbound Call Center
- Inbound Reporting
- Integrations Management
- Interaction Tracking
- Internal Cost Allocation
- Lead Capture
- Manual Dialer
- Mobile Access
- Mobile Line Compatibility
- Monitoring
- Multi-Language
- Multi-Location
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- Outbound Reporting
- PBX
- Performance Management
- Phone Key Input
- Power Dialer
- Pre-recorded Messages
- Predictive Dialer
- Progressive Dialer
- Purchasing & Receiving
- Quality Management
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Remote Access/Control
- Remote Support Software
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Marketing
- SMS Messaging
- SSL Security
- Single Sign On
- Softphone Software
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Text to Speech
- Third-Party Integrations
- Time Zone Tracking
- Unattended Call Management
- Unified Communications
- Usage Tracking/Analytics
- User Management
- Virtual Call Center
- Virtual Extensions
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voicemail Transcription
- Who Answered Log
Integrations
Not provided by vendor
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- Google Contacts
- Google Sheets
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- Mailchimp
- Mailjet
- Odoo
- OnePageCRM
- Pipedrive
- Salesforce Sales Cloud
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- Zapier
- Zendesk Sell
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