Sierra Gold vs Teltrac

Sierra Gold by SAI is an online telecom expense management solution offering wireline and wireless usage visibility, asset tracking, network optimization and security features.
Sierra Gold by SAI is an online telecom expense management solution offering wireline and wireless usage visibility, asset tracking, network...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Efficient, comprehensive, Teltrac G7 brings Call Accounting to a new level. Instant reporting & analytics, real time monitoring & alerts, highly flexible reporting, supporting all call types & all communications technologies & equipment/service vendors. Deployable on server or via hosted cloud.
Efficient, comprehensive, Teltrac G7 brings Call Accounting to a new level. Instant reporting & analytics, real time monitoring & alerts, highly...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$300.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.5 /5
(2)

Ease of Use

4.5/ 5

Features

0/ 5

Customer Service

5/ 5

Value for Money

0/ 5

Overall rating

4.3 /5
(3)

Ease of Use

4.3/ 5

Features

4.3/ 5

Customer Service

5/ 5

Value for Money

4/ 5

Total features 21

  • Asset Tracking
  • Billing & Invoicing
  • Billing for Data
  • Billing for Voice
  • By-Extension Reporting
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Duration
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Tracking
  • Call Volume
  • Callback Scheduling
  • Caller ID
  • Chargeback Tracking
  • Contact Management
  • Contract Negotiation
  • Customizable Reports
  • Data Import/Export
  • Fixed Line Compatibility
  • Fraud Detection
  • Inbound Reporting
  • Interaction Tracking
  • Internal Cost Allocation
  • Mobile Line Compatibility
  • Multi-Location
  • Outbound Reporting
  • Performance Management
  • Real-Time Analytics
  • Real-Time Reporting
  • Reporting & Statistics
  • Third-Party Integrations
  • Unattended Call Management
  • Usage Tracking/Analytics
  • User Management
  • Voice Mail
  • Who Answered Log

Total features 33

  • Asset Tracking
  • Billing & Invoicing
  • Billing for Data
  • Billing for Voice
  • By-Extension Reporting
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Duration
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Tracking
  • Call Volume
  • Callback Scheduling
  • Caller ID
  • Chargeback Tracking
  • Contact Management
  • Contract Negotiation
  • Customizable Reports
  • Data Import/Export
  • Fixed Line Compatibility
  • Fraud Detection
  • Inbound Reporting
  • Interaction Tracking
  • Internal Cost Allocation
  • Mobile Line Compatibility
  • Multi-Location
  • Outbound Reporting
  • Performance Management
  • Real-Time Analytics
  • Real-Time Reporting
  • Reporting & Statistics
  • Third-Party Integrations
  • Unattended Call Management
  • Usage Tracking/Analytics
  • User Management
  • Voice Mail
  • Who Answered Log