NetHelpDesk vs ConnectWise Control

 

NetHelpDesk

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ConnectWise Control

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

£15,00/month US$19,00/month
One Time License
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Activity Dashboard
Automatic Notifications
CRM Integration
Chat
Contact History
Customizable Branding
Email Integration
Instant Messaging
Knowledge Base
Monitoring
Multi-Channel Communication
Prioritizing
Projections
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Ticket Management
Workflow Management

Integrations

CloudBerry Backup
ConnectWise Automate
ConnectWise Manage
JIRA Software
KashFlow
Microsoft Dynamics CRM
Naverisk
PagerDuty
QuickBooks Online
Sage Accounting
Slaask
Slack
SolarWinds Passportal
Twitter
Xero
Zendesk