NetHelpDesk vs Smartsheet

 

NetHelpDesk

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Smartsheet

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

£15,00/month US$14,00/month
One Time License
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
CRM Integration
Chat
Collaboration Tools
Commenting
Contact History
Customizable Branding
Drag & Drop Interface
Email Integration
Gantt Charts
Instant Messaging
Knowledge Base
Monitoring
Multi-Channel Communication
Prioritizing
Project Management
Project Planning
Project Time Tracking
Project Tracking
Projections
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Task Management
Task Planning
Task Tracking
Third Party Integration
Ticket Management
Workflow Management

Integrations

Azuqua
Bitium
ClicData
Dropbox
Evernote
JIRA Software
KashFlow
Klipfolio
Meisterplan
Microsoft Dynamics CRM
PagerDuty
QuickBooks Online
Sage Accounting
Salesforce Sales Cloud
Slack
Slemma
Twitter
Xero
Zapier