NetHelpDesk vs SolarWinds Service Desk

 

NetHelpDesk

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SolarWinds Service Desk

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

£15,00/month N/A
One Time License
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Activity Dashboard
Activity Tracking
Application Integration
Auditing
Automatic Notifications
CRM Integration
Chat
Collaboration Tools
Contact History
Customizable Branding
Data Import/Export
Drag & Drop Interface
Email Integration
Instant Messaging
Knowledge Base
Monitoring
Multi-Channel Communication
Prioritizing
Real Time Data
Real Time Reporting
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Ticket Management
Workflow Management

Integrations

ActiveCampaign
Cyfe
Help Desk Migration
JIRA Software
KashFlow
Microsoft Dynamics CRM
PagerDuty
QuickBooks Online
Retently
Sage Accounting
Slack
Teamwork Projects
Twitter
Wrike
Xero
Zendesk