NetHelpDesk vs TeamSupport

 

NetHelpDesk

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TeamSupport

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

£15,00/month US$50,00/month
One Time License
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Automatic Reminders
CRM Integration
Calendar Management
Chat
Contact Database
Contact History
Custom Fields
Customer Database
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Email Integration
Instant Messaging
Knowledge Base
Monitoring
Multi-Channel Communication
Prioritizing
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Ticket Management
Workflow Management

Integrations

Akita
CozTel
Customer Thermometer
Help Desk Migration
JIRA Software
KashFlow
Microsoft Dynamics CRM
Natero
Nicereply
PagerDuty
QuickBooks Online
Sage Accounting
Slack
Twitter
VICIdial
Xero
Zoho CRM
Zoho SalesIQ