NetHelpDesk vs Spiceworks

 

NetHelpDesk

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Spiceworks

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

£15,00/month N/A
Free
One Time License
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Activity Dashboard
Automatic Notifications
CRM Integration
Chat
Contact History
Customizable Branding
Email Integration
Instant Messaging
Knowledge Base Management
Monitoring
Multi-Channel Communication
Prioritizing
Reporting & Statistics
Social Media Integration
Support Ticket Management
Surveys & Feedback
Third Party Integration
Workflow Management

Integrations

AlertOps
Cherwell Service Management
JIRA Software
KashFlow
ManageEngine ADSelfService Plus
ManageEngine Desktop Central
Microsoft Dynamics CRM
PagerDuty
QuickBooks Online
Sage Accounting
Slack
Splashtop Business Access
Twitter
Xero
ZipBooks
Zoho Assist