Connect First vs Plum Voice Hosted IVR

 

Connect First

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Plum Voice Hosted IVR

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

US$100,00 N/A
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
CRM Integration
Call Monitoring
Call Recording
Call Routing
Caller ID
Chat
Contact History
Customizable Branding
Instant Messaging
Knowledge Base
Monitoring
Multi-Channel Communication
Real Time Monitoring
Surveys & Feedback
Third Party Integration

Integrations

Lime Light CRM
Microsoft Dynamics CRM
Oracle Service Cloud
Salesforce Sales Cloud
Salesforce Service Cloud
SalesforceIQ
Zendesk