InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization.
InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
Vtiger works with over 100,000 businesses helping them deliver outstanding customer experiences by breaking barriers between their marketing, sales, and support teams.
Vtiger works with over 100,000 businesses helping them deliver outstanding customer experiences by breaking barriers between their marketing, sales,...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

€10,00/month

  • One Time License
  • Subscription

Starting from

US$10,00/month

  • One Time License
  • Subscription

Overall rating

4,9 /5
(12)
Ease of Use
4,9/5
Features & Functionality
4,7/5
Customer Service
4,8/5
Value for Money
4,9/5

Overall rating

4,4 /5
(300)
Ease of Use
4,2/5
Features & Functionality
4,2/5
Customer Service
4,3/5
Value for Money
4,5/5

Total features 117

  • @mentions
  • API
  • Access Control
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Appointment Management
  • Approval Process Control
  • Authentication
  • Auto-Dialer
  • Auto-Responders
  • Automated Billing
  • Automatic Call Distribution
  • Automatic Notifications
  • Avatars
  • Built-In Database
  • Bulk Send
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Call List Management
  • Call Recording
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Chat
  • Chat Transcript
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contact Management
  • Conversion Tracking
  • Currency Conversion
  • Custom Charts
  • Custom Development
  • Custom Fields
  • Customer Complaint Tracking
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Deadline Management
  • Desktop Notifications
  • Document Management
  • Document Storage
  • Document Templates
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Calendar
  • Event Management
  • Filtered Views
  • Follow-up Scheduling
  • Forecasting
  • Gantt Charts
  • Help Desk Integration
  • Help Desk Management
  • IVR / Voice Recognition
  • Image Library
  • Inbox Management
  • Incident Management
  • Inventory Management
  • Invoice Management
  • Issue Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Management
  • Microsoft Outlook Integration
  • Milestone Tracking
  • Monitoring
  • Multi-Channel Communication
  • Multi-Currency
  • Multiple User Accounts
  • On-Demand Recording
  • Opportunity Management
  • Password Management
  • Performance Reports
  • Permission Management
  • Personalized Profiles
  • Pipeline Management
  • Pipeline Reports
  • Productivity Reporting
  • Project Management
  • Project Time Tracking
  • Projections
  • Prospecting Tools
  • Queue Manager
  • QuickBooks Integration
  • Quote Management
  • Real Time Analytics
  • Real Time Monitoring
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SLA Management
  • SMS Integration
  • Sales Analytics
  • Sales Forecasting
  • Sales Integration
  • Sales Orders
  • Sales Reporting
  • Sales Tracking
  • Scheduled Reporting
  • Search Functionality
  • Social Media Integration
  • Spell Correction
  • Support Ticket Management
  • Support Ticket Tracking
  • Tagging
  • Task Management
  • Task Tracking
  • Template Management
  • To-Do List
  • Transaction History
  • User Management
  • User Photos
  • Voice Mail
  • Web Forms
  • Website Integration

Total features 84

  • @mentions
  • API
  • Access Control
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Appointment Management
  • Approval Process Control
  • Authentication
  • Auto-Dialer
  • Auto-Responders
  • Automated Billing
  • Automatic Call Distribution
  • Automatic Notifications
  • Avatars
  • Built-In Database
  • Bulk Send
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Call List Management
  • Call Recording
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Chat
  • Chat Transcript
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contact Management
  • Conversion Tracking
  • Currency Conversion
  • Custom Charts
  • Custom Development
  • Custom Fields
  • Customer Complaint Tracking
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Deadline Management
  • Desktop Notifications
  • Document Management
  • Document Storage
  • Document Templates
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Calendar
  • Event Management
  • Filtered Views
  • Follow-up Scheduling
  • Forecasting
  • Gantt Charts
  • Help Desk Integration
  • Help Desk Management
  • IVR / Voice Recognition
  • Image Library
  • Inbox Management
  • Incident Management
  • Inventory Management
  • Invoice Management
  • Issue Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Management
  • Microsoft Outlook Integration
  • Milestone Tracking
  • Monitoring
  • Multi-Channel Communication
  • Multi-Currency
  • Multiple User Accounts
  • On-Demand Recording
  • Opportunity Management
  • Password Management
  • Performance Reports
  • Permission Management
  • Personalized Profiles
  • Pipeline Management
  • Pipeline Reports
  • Productivity Reporting
  • Project Management
  • Project Time Tracking
  • Projections
  • Prospecting Tools
  • Queue Manager
  • QuickBooks Integration
  • Quote Management
  • Real Time Analytics
  • Real Time Monitoring
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SLA Management
  • SMS Integration
  • Sales Analytics
  • Sales Forecasting
  • Sales Integration
  • Sales Orders
  • Sales Reporting
  • Sales Tracking
  • Scheduled Reporting
  • Search Functionality
  • Social Media Integration
  • Spell Correction
  • Support Ticket Management
  • Support Ticket Tracking
  • Tagging
  • Task Management
  • Task Tracking
  • Template Management
  • To-Do List
  • Transaction History
  • User Management
  • User Photos
  • Voice Mail
  • Web Forms
  • Website Integration
  • Bedrock Data
  • Flipcause
  • GetResponse
  • Mailchimp
  • Mailjet
  • PieSync
  • SendPulse
  • SimplyCast
  • Squaretalk Matrix
  • SuperReceptionist
  • Bedrock Data
  • Flipcause
  • GetResponse
  • Mailchimp
  • Mailjet
  • PieSync
  • SendPulse
  • SimplyCast
  • Squaretalk Matrix
  • SuperReceptionist