Syxsense is an endpoint security software designed to help SecOps departments, managed service providers (MSPs), and IT professionals maintain threat prevention through authorization scanning, third-party patching, communication blocking from infected devices, and continuous collaboration.
Syxsense is an endpoint security software designed to help SecOps departments, managed service providers (MSPs), and IT professionals maintain threat...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.
SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

  • Per User
  • Per Feature
  • Proprietary

Starting from

US$19,00/month

  • Per User
  • Per Feature
  • Proprietary

Overall rating

4,7 /5
(56)
Ease of Use
4,6/5
Features & Functionality
4,6/5
Customer Service
4,7/5
Value for Money
4,7/5

Overall rating

4,6 /5
(515)
Ease of Use
4,6/5
Features & Functionality
4,4/5
Customer Service
4,7/5
Value for Money
4,5/5

Total features 116

  • API
  • Access Control
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Application Security
  • Applications Management
  • Approval Process Control
  • Asset Discovery
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Authentication
  • Auto-Responders
  • Automated Routing
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • Benchmarking
  • CMDB
  • CRM
  • Call Center Management
  • Categorisation/Grouping
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost Tracking
  • Customer Complaint Tracking
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Mapping
  • Data Security
  • Data Synchronization
  • Data Visualization
  • Device Auto Discovery
  • Device Management
  • Diagnostic Tools
  • Document Storage
  • Drag & Drop
  • Email Alerts
  • Email Management
  • Email Templates
  • Encryption
  • Endpoint Management
  • Endpoint Protection Software
  • Event Logs
  • Event Tracking
  • Event Triggered Actions
  • File Sharing
  • File Transfer
  • Geographic Maps
  • HIPAA Compliant
  • Help Desk Management
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Incident Management
  • Interaction Tracking
  • Inventory Management
  • Inventory Tracking
  • Issue Auditing
  • Issue Scheduling
  • Knowledge Base Management
  • Knowledge Management
  • Lead Distribution
  • License Management
  • Live Chat
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multiple User Accounts
  • Network Monitoring
  • Network Scanning
  • Network Security Software
  • Network Wide Management
  • Online Catalog
  • Online Forums
  • PCI Compliance
  • Password Management
  • Patch Management
  • Patch Prioritisation
  • Patch Testing
  • Performance Metrics
  • Policy Management
  • Prioritization
  • Problem Management
  • Procurement Management
  • Project Management
  • Purchase Order Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Recurring Issues
  • Relationship Mapping
  • Release Management
  • Remote Access & Monitoring
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Support Software
  • Remote Update / Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Scheduled / Automated Reports
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Security Auditing
  • Self Service Portal
  • Server Monitoring
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Service Reporting
  • Session Recording
  • Session Transfer
  • Single Sign On
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Third Party Integrations
  • Ticket Management
  • Two-Factor Authentication
  • Unattended Access
  • Usage Tracking/Analytics
  • User Management
  • Virus Definition Update
  • Vulnerability Assessment
  • Vulnerability Protection
  • Vulnerability Scanning
  • Web Scanning
  • Whitelisting/Blacklisting
  • Widgets
  • Workflow Configuration
  • Workflow Management

Total features 109

  • API
  • Access Control
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Application Security
  • Applications Management
  • Approval Process Control
  • Asset Discovery
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Authentication
  • Auto-Responders
  • Automated Routing
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • Benchmarking
  • CMDB
  • CRM
  • Call Center Management
  • Categorisation/Grouping
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost Tracking
  • Customer Complaint Tracking
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Mapping
  • Data Security
  • Data Synchronization
  • Data Visualization
  • Device Auto Discovery
  • Device Management
  • Diagnostic Tools
  • Document Storage
  • Drag & Drop
  • Email Alerts
  • Email Management
  • Email Templates
  • Encryption
  • Endpoint Management
  • Endpoint Protection Software
  • Event Logs
  • Event Tracking
  • Event Triggered Actions
  • File Sharing
  • File Transfer
  • Geographic Maps
  • HIPAA Compliant
  • Help Desk Management
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Incident Management
  • Interaction Tracking
  • Inventory Management
  • Inventory Tracking
  • Issue Auditing
  • Issue Scheduling
  • Knowledge Base Management
  • Knowledge Management
  • Lead Distribution
  • License Management
  • Live Chat
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multiple User Accounts
  • Network Monitoring
  • Network Scanning
  • Network Security Software
  • Network Wide Management
  • Online Catalog
  • Online Forums
  • PCI Compliance
  • Password Management
  • Patch Management
  • Patch Prioritisation
  • Patch Testing
  • Performance Metrics
  • Policy Management
  • Prioritization
  • Problem Management
  • Procurement Management
  • Project Management
  • Purchase Order Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Recurring Issues
  • Relationship Mapping
  • Release Management
  • Remote Access & Monitoring
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Support Software
  • Remote Update / Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Scheduled / Automated Reports
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Security Auditing
  • Self Service Portal
  • Server Monitoring
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Service Reporting
  • Session Recording
  • Session Transfer
  • Single Sign On
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Third Party Integrations
  • Ticket Management
  • Two-Factor Authentication
  • Unattended Access
  • Usage Tracking/Analytics
  • User Management
  • Virus Definition Update
  • Vulnerability Assessment
  • Vulnerability Protection
  • Vulnerability Scanning
  • Web Scanning
  • Whitelisting/Blacklisting
  • Widgets
  • Workflow Configuration
  • Workflow Management
  • Centrify Identity Service
  • Chatter
  • Dropbox Business
  • Gmail
  • GoToAssist
  • Google Drive
  • Google Workspace
  • Jira
  • LogMeIn Rescue
  • Okta
  • Centrify Identity Service
  • Chatter
  • Dropbox Business
  • Gmail
  • GoToAssist
  • Google Drive
  • Google Workspace
  • Jira
  • LogMeIn Rescue
  • Okta