eXsight Call Accounting is a fully integrated technology expense management and unified communications management solution with optional outsourced managed services
eXsight Call Accounting is a fully integrated technology expense management and unified communications management solution with optional outsourced...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs.

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Phone Support
  • 24/7 (Live rep)
  • Chat
No images available

Starting from

US$1.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

R$34.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.3 /5
(14)

Ease of Use

4.2/ 5

Features

4.4/ 5

Customer Service

4.7/ 5

Value for Money

4.3/ 5

Overall rating

4.9 /5
(7)

Ease of Use

5/ 5

Features

4.9/ 5

Customer Service

4.8/ 5

Value for Money

5/ 5

Total features 38

  • @mentions
  • API
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Ad hoc Reporting
  • Agent Interface
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Archiving & Retention
  • Asset Lifecycle Management
  • Attendance Management
  • Attendee Management
  • Audio Calls
  • Audio/Video Conferencing
  • Audit Management
  • Auto-Dialer
  • Automated Responses
  • Automated Routing
  • Automatic Call Distribution
  • Autoresponders
  • Billing & Invoicing
  • Blended Call Center
  • By-Extension Reporting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Call Disposition
  • Call Duration
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transcription
  • Call Transfer
  • Call Volume
  • Callback Scheduling
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Canned Responses
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Configurable Workflow
  • Contact Management
  • Contract/License Management
  • Cost Analysis
  • Customer Communication
  • Customer Database
  • Customer History
  • Customer Support
  • Customer Surveys
  • Customizable Caller ID
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Faxes
  • Electronic Hand Raising
  • Email Templates
  • Employee Communities
  • Employee Database
  • Employee Management
  • Employee Photos
  • Employee Scheduling
  • Employee Time Tracking
  • Event Calendar
  • Event Scheduling
  • Event Triggered Actions
  • Fax Management
  • Feedback Management
  • File Management
  • File Transfer
  • Flexible Rate Tables
  • For Call Centers
  • For Cloud Phone Systems
  • For Sales/Marketing
  • Fraud Detection
  • Group Messaging
  • Help Desk Management
  • IVR
  • Inbound Call Center
  • Inbound Reporting
  • Incident Management
  • Interaction Tracking
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Labor Forecasting
  • Leave Tracking
  • Live Chat
  • Macros/Templated Responses
  • Manual Dialer
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-User Collaboration
  • Online Time Clock
  • Order Management
  • Outbound Call Center
  • Outbound Reporting
  • Performance Management
  • Prioritization
  • Private Chat
  • Proactive Chat
  • Process/Workflow Automation
  • Procurement Management
  • Productivity Analysis
  • Progressive Dialer
  • Quality Assurance
  • Quality Management
  • Queue Management
  • Real Time Screen Sharing
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Consumer-facing Chat
  • Recording
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • SSL Security
  • Scheduled/Automated Reports
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Social Media Integration
  • Speech-to-Text Analysis
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Text to Speech
  • Third-Party Integrations
  • Ticket Management
  • Ticketing
  • Time Off Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • Unattended Call Management
  • Unified Communications
  • Usage Tracking/Analytics
  • User Management
  • Video Conferencing
  • Video Support
  • Virtual Assistant
  • Virtual Backgrounds
  • Virtual Extensions
  • Virtual Voicemail
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Website Integration
  • Who Answered Log
  • Widgets
  • Workflow Management

Total features 184

  • @mentions
  • API
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Ad hoc Reporting
  • Agent Interface
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Archiving & Retention
  • Asset Lifecycle Management
  • Attendance Management
  • Attendee Management
  • Audio Calls
  • Audio/Video Conferencing
  • Audit Management
  • Auto-Dialer
  • Automated Responses
  • Automated Routing
  • Automatic Call Distribution
  • Autoresponders
  • Billing & Invoicing
  • Blended Call Center
  • By-Extension Reporting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Call Disposition
  • Call Duration
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transcription
  • Call Transfer
  • Call Volume
  • Callback Scheduling
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Canned Responses
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Configurable Workflow
  • Contact Management
  • Contract/License Management
  • Cost Analysis
  • Customer Communication
  • Customer Database
  • Customer History
  • Customer Support
  • Customer Surveys
  • Customizable Caller ID
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Faxes
  • Electronic Hand Raising
  • Email Templates
  • Employee Communities
  • Employee Database
  • Employee Management
  • Employee Photos
  • Employee Scheduling
  • Employee Time Tracking
  • Event Calendar
  • Event Scheduling
  • Event Triggered Actions
  • Fax Management
  • Feedback Management
  • File Management
  • File Transfer
  • Flexible Rate Tables
  • For Call Centers
  • For Cloud Phone Systems
  • For Sales/Marketing
  • Fraud Detection
  • Group Messaging
  • Help Desk Management
  • IVR
  • Inbound Call Center
  • Inbound Reporting
  • Incident Management
  • Interaction Tracking
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Labor Forecasting
  • Leave Tracking
  • Live Chat
  • Macros/Templated Responses
  • Manual Dialer
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-User Collaboration
  • Online Time Clock
  • Order Management
  • Outbound Call Center
  • Outbound Reporting
  • Performance Management
  • Prioritization
  • Private Chat
  • Proactive Chat
  • Process/Workflow Automation
  • Procurement Management
  • Productivity Analysis
  • Progressive Dialer
  • Quality Assurance
  • Quality Management
  • Queue Management
  • Real Time Screen Sharing
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Consumer-facing Chat
  • Recording
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • SSL Security
  • Scheduled/Automated Reports
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Social Media Integration
  • Speech-to-Text Analysis
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Text to Speech
  • Third-Party Integrations
  • Ticket Management
  • Ticketing
  • Time Off Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • Unattended Call Management
  • Unified Communications
  • Usage Tracking/Analytics
  • User Management
  • Video Conferencing
  • Video Support
  • Virtual Assistant
  • Virtual Backgrounds
  • Virtual Extensions
  • Virtual Voicemail
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Website Integration
  • Who Answered Log
  • Widgets
  • Workflow Management
Not provided by vendor
  • Bitrix24
  • Dynamics TMS
  • Fleeg
  • Goodsales
  • Google Voice
  • Google Workspace
  • HubSpot CRM
  • HubSpot Sales Hub
  • HubSpot Service Hub
  • Instagram
  • Messenger
  • Microsoft Teams
  • Pipedrive
  • RD Station
  • ServiceNow
  • Telegram