Akita vs Customerscore.io
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Overview
Akita is Customer Success software that helps you reduce churn and increase revenue from your existing customers through up-sell, cross-sell and expansion. Akita provides your CSMs with customer health scores, playbooks, intelligent alerts, customer journey management tools, success KPIs, and more.
Akita is Customer Success software that helps you reduce churn and increase revenue from your existing customers through up-sell, cross-sell and...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat
Customerscore.io helps SaaS businesses prevent churn and spot upsell opportunities with data-driven insights and automation.
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat
Images
Pricing
Starting from
US$160.00/month
- Free Version
- Free Trial
- Subscription
Starting from
€119.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.4/ 5Features
4.3/ 5Customer Service
4.2/ 5Value for Money
4/ 5Ease of Use
4.9/ 5Features
5/ 5Customer Service
5/ 5Value for Money
5/ 5Features
Total features 71
- API
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Behavior Analytics
- Behavior Tracking
- Behavioral Targeting
- CRM
- Churn Management
- Communication Management
- Configurable Workflow
- Contact Management
- Customer Data Management
- Customer Database
- Customer Engagement
- Customer History
- Customer Journey Mapping
- Customer Management
- Customer Profiles
- Customer Segmentation
- Customizable Fields
- Customizable Reports
- Dashboard
- Dashboard Creation
- Data Connectors
- Data Extraction
- Data Import/Export
- Data Mapping
- Data Synchronization
- Data Transformation
- Data Visualization
- Email Campaign Management
- Email Management
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Health Score
- Key Performance Indicators
- Lifecycle Management
- Messaging
- Multi-Language
- Multiple Data Sources
- NPS of Customers
- Onboarding
- Performance Metrics
- Predictive Analytics
- Prioritization
- Process/Workflow Automation
- Profitability Analysis
- Real-Time Notifications
- Real-time Alerts
- Renewal Management
- Reporting & Statistics
- Reporting/Analytics
- Retention Tracking
- Revenue Management
- Role-Based Permissions
- Scorecards
- Search/Filter
- Strategic Planning
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Third-Party Integrations
- Trend/Problem Indicators
- Usage Tracking/Analytics
- User Onboarding
- Visual Analytics
- Web Traffic Reporting
- Win/Loss Analysis
- Workflow Management
Total features 20
- API
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Behavior Analytics
- Behavior Tracking
- Behavioral Targeting
- CRM
- Churn Management
- Communication Management
- Configurable Workflow
- Contact Management
- Customer Data Management
- Customer Database
- Customer Engagement
- Customer History
- Customer Journey Mapping
- Customer Management
- Customer Profiles
- Customer Segmentation
- Customizable Fields
- Customizable Reports
- Dashboard
- Dashboard Creation
- Data Connectors
- Data Extraction
- Data Import/Export
- Data Mapping
- Data Synchronization
- Data Transformation
- Data Visualization
- Email Campaign Management
- Email Management
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Health Score
- Key Performance Indicators
- Lifecycle Management
- Messaging
- Multi-Language
- Multiple Data Sources
- NPS of Customers
- Onboarding
- Performance Metrics
- Predictive Analytics
- Prioritization
- Process/Workflow Automation
- Profitability Analysis
- Real-Time Notifications
- Real-time Alerts
- Renewal Management
- Reporting & Statistics
- Reporting/Analytics
- Retention Tracking
- Revenue Management
- Role-Based Permissions
- Scorecards
- Search/Filter
- Strategic Planning
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Third-Party Integrations
- Trend/Problem Indicators
- Usage Tracking/Analytics
- User Onboarding
- Visual Analytics
- Web Traffic Reporting
- Win/Loss Analysis
- Workflow Management
Integrations
- ActiveCampaign
- Agile CRM
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- Clevertim
- ClickDesk
- Close
- Customer Thermometer
- FreeAgent
- Freshdesk
- GetResponse
- Harvest
- Highrise
- HubSpot CRM
- Insightly
- Intercom
- Invoicera
- Kommo
- Less Annoying CRM
- LiveAgent
- Mad Mimi
- Mailchimp
- MailerLite
- Mailgun
- Mailjet
- Pipedrive
- Pipeline CRM
- Recurly
- SendGrid
- Sendloop
- Smartsheet
- Stripe
- TeamSupport
- Xero
- Zendesk Sell
- Zendesk Suite
- Zoho Books
- eStreamDesk
- noCRM.io
- ActiveCampaign
- Agile CRM
- AllClients
- Basecamp
- Billomat
- Brevo
- Capsule
- CheddarGetter
- Clevertim
- ClickDesk
- Close
- Customer Thermometer
- FreeAgent
- Freshdesk
- GetResponse
- Harvest
- Highrise
- HubSpot CRM
- Insightly
- Intercom
- Invoicera
- Kommo
- Less Annoying CRM
- LiveAgent
- Mad Mimi
- Mailchimp
- MailerLite
- Mailgun
- Mailjet
- Pipedrive
- Pipeline CRM
- Recurly
- SendGrid
- Sendloop
- Smartsheet
- Stripe
- TeamSupport
- Xero
- Zendesk Sell
- Zendesk Suite
- Zoho Books
- eStreamDesk
- noCRM.io
