Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface
Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • 24/7 (Live rep)
  • Chat
Pure Chat is a live chat software which provides users with unlimited operators, unlimited chats, full transcript history & complete widget customization
Pure Chat is a live chat software which provides users with unlimited operators, unlimited chats, full transcript history & complete widget customizat...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • 24/7 (Live rep)
  • Chat

Starting from

US$29.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$39.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.7 /5
(463)

Ease of Use

4.6/ 5

Features

4.6/ 5

Customer Service

4.6/ 5

Value for Money

4.5/ 5

Overall rating

4.6 /5
(338)

Ease of Use

4.6/ 5

Features

4.4/ 5

Customer Service

4.5/ 5

Value for Money

4.5/ 5

Total features 96

  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Augmented Analytics
  • Automated Responses
  • Automated Routing
  • Autoresponders
  • CRM
  • Canned Responses
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Complaint Monitoring
  • Configurable Workflow
  • Contact Management
  • Contextual Guidance
  • Customer Communication
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Email Management
  • Email Templates
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • File Sharing
  • For Sales/Marketing
  • Geotargeting
  • Help Desk Management
  • Intent Recognition
  • Interaction Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Qualification
  • Live Chat
  • Macros/Templated Responses
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Language
  • Natural Language Processing
  • Offline Form
  • One-to-One Messaging
  • Performance Metrics
  • Personalization
  • Pre-Configured Bot
  • Proactive Chat
  • Process/Workflow Automation
  • Query Suggestions
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Routing
  • SSL Security
  • Sales Activity Management
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Social Media Integration
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Third-Party Integrations
  • Ticket Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Video Support
  • Virtual Assistant
  • Website Integration
  • Widgets
  • Workflow Management

Total features 17

  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Application Management
  • Augmented Analytics
  • Automated Responses
  • Automated Routing
  • Autoresponders
  • CRM
  • Canned Responses
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Complaint Monitoring
  • Configurable Workflow
  • Contact Management
  • Contextual Guidance
  • Customer Communication
  • Customer Complaint Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Email Management
  • Email Templates
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • File Sharing
  • For Sales/Marketing
  • Geotargeting
  • Help Desk Management
  • Intent Recognition
  • Interaction Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Qualification
  • Live Chat
  • Macros/Templated Responses
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Language
  • Natural Language Processing
  • Offline Form
  • One-to-One Messaging
  • Performance Metrics
  • Personalization
  • Pre-Configured Bot
  • Proactive Chat
  • Process/Workflow Automation
  • Query Suggestions
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Routing
  • SSL Security
  • Sales Activity Management
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Social Media Integration
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Third-Party Integrations
  • Ticket Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Video Support
  • Virtual Assistant
  • Website Integration
  • Widgets
  • Workflow Management
  • Adobe Commerce
  • Agile CRM
  • BigCommerce
  • Campaign Monitor by Marigold
  • Capsule
  • FreshBooks
  • GetResponse
  • Google Analytics 360
  • Highrise
  • HubSpot CRM
  • Insightly
  • Keap
  • Kommo
  • Mailchimp
  • Nimble
  • Pipedrive
  • PrestaShop
  • ProProfs Knowledge Base
  • Shift4Shop
  • Shopify
  • Shopify Plus
  • Squarespace
  • UserVoice
  • Weebly
  • Wix
  • WordPress
  • Zapier
  • Zendesk Sell
  • Zendesk Suite
  • Zoho CRM
  • Adobe Commerce
  • Agile CRM
  • BigCommerce
  • Campaign Monitor by Marigold
  • Capsule
  • FreshBooks
  • GetResponse
  • Google Analytics 360
  • Highrise
  • HubSpot CRM
  • Insightly
  • Keap
  • Kommo
  • Mailchimp
  • Nimble
  • Pipedrive
  • PrestaShop
  • ProProfs Knowledge Base
  • Shift4Shop
  • Shopify
  • Shopify Plus
  • Squarespace
  • UserVoice
  • Weebly
  • Wix
  • WordPress
  • Zapier
  • Zendesk Sell
  • Zendesk Suite
  • Zoho CRM