---
description: Compare Tidio vs Raffle Chat for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Tidio vs Raffle Chat | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/2795/chatbot/software) > [Tidio \<span\>vs\</span\> Raffle Chat](https://www.getapp.za.com/compare/105081/2069586/tidio-chat/vs/raffle-chat)

# Compare Tidio vs Raffle Chat

Canonical: https://www.getapp.za.com/compare/105081/2069586/tidio-chat/vs/raffle-chat

> Detailed comparison between Tidio and Raffle Chat. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Tidio | Raffle Chat |
| **Overall rating** | 4.7/5 | - |
| **Total Reviews** | 590 | 0 |
| **Starting Price** | US$0,00 | US$0,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Tidio

- AI/Machine Learning
- Chatbot
- Configurable Workflow
- Customer Complaint Tracking
- Customer Service Analytics
- Customer Support
- Customizable Reports
- Engagement Tracking
- Help Desk Management
- Lead Management
- Machine Learning
- Monitoring
- Multi-Language
- Natural Language Processing
- Real-Time Data
- Sales Activity Management
- Support Ticket Management
- Task Automation
- Transfers/Routing
- Video Support

### Raffle Chat

- AI/Machine Learning
- Chatbot
- Customer Service Analytics
- Customer Support
- Machine Learning
- Multi-Language
- Natural Language Processing

## Links

- [View Tidio Profile](https://www.getapp.za.com/software/105081/tidio-chat)
- [View Raffle Chat Profile](https://www.getapp.za.com/software/2069586/raffle-chat)
- [View Original Comparison](https://www.getapp.za.com/compare/105081/2069586/tidio-chat/vs/raffle-chat)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Tidio vs Raffle Chat | GetApp South Africa 2026","description":"Compare Tidio vs Raffle Chat for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.za.com/compare/105081/2069586/tidio-chat/vs/raffle-chat","about":[{"@id":"https://www.getapp.za.com/software/105081/tidio-chat#software"},{"@id":"https://www.getapp.za.com/software/2069586/raffle-chat#software"}],"breadcrumb":{"@id":"https://www.getapp.za.com/compare/105081/2069586/tidio-chat/vs/raffle-chat#breadcrumblist"},"@id":"https://www.getapp.za.com/compare/105081/2069586/tidio-chat/vs/raffle-chat#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.za.com/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.getapp.za.com/#organization"}},{"name":"Tidio","description":"Tidio is a cloud-based customer support software suite featuring a live chat, help desk ticketing, chatbot automation, and a powerful conversational AI agent. Over 300,000 companies in ecommerce, tech, and service industries use Tidio to deliver faster support, simplify team workflows, and increase sales.\n\nWith Tidio, your team can connect with customers instantly via live chat, set up automated responses to common questions using Flows (rule-based bots), and manage conversations from multiple channels—email, Messenger, Instagram, WhatsApp—all in a single view.\n\nAt the center of it all is Lyro, Tidio’s conversational AI agent for customer service that resolves up to 64% of repetitive customer issues on its own. Lyro instantly learns from your help content to give fast, accurate, and on-brand answers—without inventing information or needing manual setup.\n\nTidio helps businesses scale support and improve revenue. Fewer missed chats, faster responses, and more time for agents to handle what matters most.\n\nTry it free—your first 50 AI-powered chats with Lyro are on the house. No credit card required.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/891d29b1-9ec3-4b53-ac5b-893166a66cf0.jpeg","url":"https://www.getapp.za.com/software/105081/tidio-chat","@id":"https://www.getapp.za.com/software/105081/tidio-chat#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":590},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Raffle Chat","description":"Introducing Raffle AI chat, a cutting-edge conversational AI self-service customer support platform. Based on our highly accurate AI search technology, Raffle Chat Assistant ensures accurate, swift, and secure retrieval of data and human-like engagement tailored to every individual. As it’s based only on your content, there is no risk of AI hallucinations and your customers only get the correct answers to their questions. \n\nWith multiple features, including compliance management, multi-language support, live support, top questions, insights dashboard, and more, Raffle AI Chat Assistant offers you full customizability to suit your business needs. \n\nThis innovative solution integrates with popular applications and platforms such as\nMicrosoft SharePoint, Zendesk, Umbraco, WordPress, Hubspot, Intercom, and others.\nThis facilitates enhanced connectivity and efficiency across platforms. \n\nWith strengthened data security and compliance functionality Raffle AI Chat Assistant ensures the protection of sensitive data and information adhering to industry standards and\nregulations such as GDPR and SOC2. With its versatile configuration, Raffle Chat Assistant empowers businesses to customize it according to their specific needs and requirements to enhance customer satisfaction.\n\nBusinesses utilize Raffle Chat to provide accurate answers to inquiries across multiple languages facilitating human-like interaction and ensuring quick and efficient access to information.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/672c8a44-6818-436d-999e-0b25796cf672.png","url":"https://www.getapp.za.com/software/2069586/raffle-chat","@id":"https://www.getapp.za.com/software/2069586/raffle-chat#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.za.com/compare/105081/2069586/tidio-chat/vs/raffle-chat#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Chatbot Software","position":2,"item":"/directory/2795/chatbot/software","@type":"ListItem"},{"name":"Tidio vs Raffle Chat","position":3,"item":"https://www.getapp.za.com/compare/105081/2069586/tidio-chat/vs/raffle-chat","@type":"ListItem"}]}]}
</script>
