inSided vs Talkdesk

 

inSided

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Talkdesk

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Overview

Platforms Supported

Web Based
iPhone App
Android App
Windows App

Support Options

FAQs
Forum
Knowledge Base
Online Support
Phone Support
Video Tutorials

Pricing

Starting From

US$900,00/month N/A
Free
Subscription

Reviews

Overall rating
Ease of use
Value for money
Customer support

Features

API
Activity Dashboard
Automatic Notifications
CRM Integration
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Customizable Branding
Monitoring
Receiving
Reporting & Statistics
SMS Integration
Social Media Integration
Voice Mail

Integrations

Dimelo
Freshdesk
Help Scout
LiveChat
Nimble
Olark live chat
Pipedrive
Salesforce Essentials
Salesforce Service Cloud
Slack
Zendesk
Zoho CRM
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