---
description: Compare Customer Communities vs Khoros Care for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Customer Communities vs Khoros Care | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Social Networking Tools](/directory/105/social-networking/software) > [Customer Communities \<span\>vs\</span\> Khoros Care](https://www.getapp.za.com/compare/105115/106985/insided/vs/lithium-social-response)

# Compare Customer Communities vs Khoros Care

Canonical: https://www.getapp.za.com/compare/105115/106985/insided/vs/lithium-social-response

> Detailed comparison between Customer Communities and Khoros Care. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Customer Communities | Khoros Care |
| **Overall rating** | 4.3/5 | 4.8/5 |
| **Total Reviews** | 12 | 8 |
| **Starting Price** | US$1 000,00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Customer Communities

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- CRM
- Collaboration Tools
- Engagement Tracking
- Moderation
- Multi-Channel Communication
- Performance Metrics
- Queue Management
- Reporting/Analytics
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Third-Party Integrations

### Khoros Care

- API
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- CRM
- Collaboration Tools
- Configurable Workflow
- Engagement Tracking
- Filtering
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Queue Management
- Reporting/Analytics
- Social Media Integration
- Third-Party Integrations

## Links

- [View Customer Communities Profile](https://www.getapp.za.com/software/105115/insided)
- [View Khoros Care Profile](https://www.getapp.za.com/software/106985/lithium-social-response)
- [View Original Comparison](https://www.getapp.za.com/compare/105115/106985/insided/vs/lithium-social-response)

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