Heap is the only solution that shows you every action by every user on your product or site, then provides direction on the improvements that will most impact your business. With One-Click Session Replay & Autocapture, teams can quickly improve conversion, retention, and customer delight.
Heap is the only solution that shows you every action by every user on your product or site, then provides direction on the improvements that will...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat
LiveSession: Product analytics but simple. Blend quantitative and qualitative data for better product decisions.

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Starting from

US$24,000.00/year

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$65.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.5 /5
(40)

Ease of Use

4.2/ 5

Features

4.5/ 5

Customer Service

4.3/ 5

Value for Money

4.5/ 5

Overall rating

4.6 /5
(28)

Ease of Use

4.7/ 5

Features

4.3/ 5

Customer Service

4.7/ 5

Value for Money

4.6/ 5

Total features 90

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Attribution Modeling
  • Audience Targeting
  • Behavior Tracking
  • Behavioral Analytics
  • Benchmarking
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Campaign Tracking
  • Charting
  • Cohort Analysis
  • Collaboration Tools
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Database
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Dashboard
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Mapping
  • Data Source Connectors
  • Data Synchronization
  • Data Transformation
  • Data Visualization
  • Drag & Drop
  • Engagement Tracking
  • Funnel Analysis
  • In-App Events Tracking
  • Interactive Reports
  • KPI Monitoring
  • Key Performance Indicators
  • Keyword Tracking
  • Marketing Reports
  • Multi-Channel Attribution
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multiple Data Sources
  • Multiple Site Management
  • Pageview Tracking
  • Performance Metrics
  • Predictive Analytics
  • Private Dashboards
  • Product Data Management
  • Qualitative Comparative Analysis
  • Query Builder
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Retention Tracking
  • Role-Based Permissions
  • Sales Reports
  • Scheduled/Automated Reports
  • Search/Filter
  • Secure Data Storage
  • Self-service Analytics
  • Session Recording
  • Single Sign On
  • Site Search Tracking
  • Tagging
  • Third-Party Integrations
  • Time on Site Tracking
  • Trend Analysis
  • Trend/Problem Indicators
  • Usage Tracking/Analytics
  • User Interaction Tracking
  • User Journeys
  • User Management
  • User Research Analysis
  • Visitor Tracking
  • Visual Analytics
  • Visualization
  • Web Traffic Reporting
  • Website Analytics

Total features 26

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Attribution Modeling
  • Audience Targeting
  • Behavior Tracking
  • Behavioral Analytics
  • Benchmarking
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Campaign Tracking
  • Charting
  • Cohort Analysis
  • Collaboration Tools
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Database
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Dashboard
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Mapping
  • Data Source Connectors
  • Data Synchronization
  • Data Transformation
  • Data Visualization
  • Drag & Drop
  • Engagement Tracking
  • Funnel Analysis
  • In-App Events Tracking
  • Interactive Reports
  • KPI Monitoring
  • Key Performance Indicators
  • Keyword Tracking
  • Marketing Reports
  • Multi-Channel Attribution
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multiple Data Sources
  • Multiple Site Management
  • Pageview Tracking
  • Performance Metrics
  • Predictive Analytics
  • Private Dashboards
  • Product Data Management
  • Qualitative Comparative Analysis
  • Query Builder
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Retention Tracking
  • Role-Based Permissions
  • Sales Reports
  • Scheduled/Automated Reports
  • Search/Filter
  • Secure Data Storage
  • Self-service Analytics
  • Session Recording
  • Single Sign On
  • Site Search Tracking
  • Tagging
  • Third-Party Integrations
  • Time on Site Tracking
  • Trend Analysis
  • Trend/Problem Indicators
  • Usage Tracking/Analytics
  • User Interaction Tracking
  • User Journeys
  • User Management
  • User Research Analysis
  • Visitor Tracking
  • Visual Analytics
  • Visualization
  • Web Traffic Reporting
  • Website Analytics
  • AB Tasty
  • Amazon Redshift
  • Amazon S3
  • Appcues
  • Attribution
  • AxisRooms
  • BigCommerce
  • Braze
  • Census
  • Chameleon
  • Clearbit
  • Crisp
  • Delighted
  • Drift
  • Fivetran
  • Flagsmith
  • Fullstory
  • Google Analytics 360
  • Google Optimize
  • Help Scout
  • Hightouch
  • HubSpot CRM
  • Intercom
  • Iterable
  • Kameleoon
  • Klaviyo
  • LaunchDarkly
  • LiveChat
  • Looker
  • Mailchimp
  • Marketo Engage
  • Olark
  • Oracle Eloqua Marketing Automation
  • Product Fruits
  • Qubit
  • Segment
  • Shopify
  • Single Sign-On
  • Snowflake
  • Statsig
  • Stitch
  • Stripe
  • Tealium Customer Data Hub
  • Userflow
  • Userlist
  • VWO Insights
  • Wix
  • WordPress
  • Zapier
  • AB Tasty
  • Amazon Redshift
  • Amazon S3
  • Appcues
  • Attribution
  • AxisRooms
  • BigCommerce
  • Braze
  • Census
  • Chameleon
  • Clearbit
  • Crisp
  • Delighted
  • Drift
  • Fivetran
  • Flagsmith
  • Fullstory
  • Google Analytics 360
  • Google Optimize
  • Help Scout
  • Hightouch
  • HubSpot CRM
  • Intercom
  • Iterable
  • Kameleoon
  • Klaviyo
  • LaunchDarkly
  • LiveChat
  • Looker
  • Mailchimp
  • Marketo Engage
  • Olark
  • Oracle Eloqua Marketing Automation
  • Product Fruits
  • Qubit
  • Segment
  • Shopify
  • Single Sign-On
  • Snowflake
  • Statsig
  • Stitch
  • Stripe
  • Tealium Customer Data Hub
  • Userflow
  • Userlist
  • VWO Insights
  • Wix
  • WordPress
  • Zapier