RingCentral Contact Center vs JustCall
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Overview
RingCentral Contact Center provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization tools
RingCentral Contact Center provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
JustCall: All-in-one biz chat (voice, text, email, WhatsApp). AI automates tasks, analyzes calls, & helps your team shine. Trusted by 6,000+ businesses globally. Features: call management, messaging, sales tools, real-time AI insights, CRM integration, global phone numbers in 70+ countries.
JustCall: All-in-one biz chat (voice, text, email, WhatsApp). AI automates tasks, analyzes calls, & helps your team shine. Trusted by 6,000+...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$65.00/month
- Free Version
- Free Trial
- Subscription
Starting from
US$19.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.3/ 5Features
4.3/ 5Customer Service
4.2/ 5Value for Money
4.1/ 5Ease of Use
4.3/ 5Features
4.1/ 5Customer Service
4.2/ 5Value for Money
4.2/ 5Features
Total features 108
- 2-Way Messaging
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Answering Machine Detection
- Archiving & Retention
- Audio Capture
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM
- Calendar Management
- Call Center Integration
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Callback Scheduling
- Caller ID
- Caller Profiles
- Campaign Management
- Campaign Specific Caller ID
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Conversation Intelligence
- Conversion Tracking
- Customer Database
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Email Management
- Employee Database
- Employee Directory
- Employee Management
- Employee Scheduling
- Event Triggered Actions
- FTC Compliance
- Fax Management
- Feedback Management
- File Sharing
- File Transfer
- For Call Centers
- For Cloud Phone Systems
- IVR
- Inbound Call Center
- Integrations Management
- Interaction Tracking
- Keyword Tracking
- Labor Forecasting
- Lead Management
- List Management
- Live Chat
- MMS
- Manual Dialer
- Mass Texting
- Message Personalization
- Mobile Access
- Mobile Keywords
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- Multi-User Collaboration
- Multiple Scripts
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- PBX
- Performance Management
- Performance Metrics
- Phone Key Input
- Power Dialer
- Predictive Dialer
- Process/Workflow Automation
- Progressive Dialer
- Quality Management
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Recording
- Reporting & Statistics
- Reporting/Analytics
- SIP Trunking
- SMS Marketing
- SMS Messaging
- Scheduled Messaging
- Scheduled Recording
- Screen Capture
- Screen Recording Software
- Search/Filter
- Sentiment Analysis
- Single Sign On
- Skills Tracking
- Social Media Integration
- Support Ticket Management
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Templates
- Text to Speech
- Third-Party Integrations
- Time & Attendance
- Two-Way Audio & Video
- Unified Communications
- Video Conferencing
- Virtual Call Center
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voicemail Transcription
- Web-based Deployment
- Workflow Management
- Workforce Management
Total features 97
- 2-Way Messaging
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Answering Machine Detection
- Archiving & Retention
- Audio Capture
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM
- Calendar Management
- Call Center Integration
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Callback Scheduling
- Caller ID
- Caller Profiles
- Campaign Management
- Campaign Specific Caller ID
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Conversation Intelligence
- Conversion Tracking
- Customer Database
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Email Management
- Employee Database
- Employee Directory
- Employee Management
- Employee Scheduling
- Event Triggered Actions
- FTC Compliance
- Fax Management
- Feedback Management
- File Sharing
- File Transfer
- For Call Centers
- For Cloud Phone Systems
- IVR
- Inbound Call Center
- Integrations Management
- Interaction Tracking
- Keyword Tracking
- Labor Forecasting
- Lead Management
- List Management
- Live Chat
- MMS
- Manual Dialer
- Mass Texting
- Message Personalization
- Mobile Access
- Mobile Keywords
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Management
- Multi-User Collaboration
- Multiple Scripts
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- PBX
- Performance Management
- Performance Metrics
- Phone Key Input
- Power Dialer
- Predictive Dialer
- Process/Workflow Automation
- Progressive Dialer
- Quality Management
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Recording
- Reporting & Statistics
- Reporting/Analytics
- SIP Trunking
- SMS Marketing
- SMS Messaging
- Scheduled Messaging
- Scheduled Recording
- Screen Capture
- Screen Recording Software
- Search/Filter
- Sentiment Analysis
- Single Sign On
- Skills Tracking
- Social Media Integration
- Support Ticket Management
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Templates
- Text to Speech
- Third-Party Integrations
- Time & Attendance
- Two-Way Audio & Video
- Unified Communications
- Video Conferencing
- Virtual Call Center
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voicemail Transcription
- Web-based Deployment
- Workflow Management
- Workforce Management
Integrations
- ActiveCampaign
- Agile CRM
- Aha!
- Akazio Cloud Archive
- Apollo.io
- Appy Pie
- Asana
- AuditWise
- Avoma
- Balto
- Beetexting
- Bigin by Zoho CRM
- Bitrix24
- Bloobirds
- BoomTown
- Botmind
- Box
- Bubble
- BugSnag
- Calabrio ONE
- CalendarHero
- Capsule
- Chatlayer
- Chili Piper
- Chrometa
- ChronicCareIQ
- ClicData
- Close
- Cloze
- Cognigy.AI
- Cognitive View
- Conduit
- Copper
- Creatio CRM
- DVSAnalytics Workforce Optimization
- DaVinci
- DialogTech
- Dropbox Business
- Dynamics 365
- EngageBay CRM
- Enthu
- Filevine
- Fireflies
- Firmao CRM
- Five9
- Fivetran
- Flex
- Follow Up Boss
- Freshdesk
- Freshsales
- Front
- GitHub
- Gong.io
- Google Calendar
- Google Contacts
- Google Drive
- Google Forms
- Google Workspace
- Gorgias
- Greenhouse
- Groove
- Help Scout
- Helpwise
- HubSpot CRM
- IndusTrack
- InformaCast
- InsuredMine
- Intercom
- Jiminny
- Jira
- JobAdder
- Keap
- Kommo
- Kustomer
- Lawmatics
- LeadSimple
- LeadSquared
- Less Annoying CRM
- Mailchimp
- Make
- Marchex
- MediYeti
- MessageWatcher
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- Mindtickle
- New Relic
- Nimble
- Notion
- OnePageCRM
- Ontraport
- Outplay
- Outreach
- PCRecruiter
- Pipedream
- Pipedrive
- Pipeline CRM
- Plecto
- Podio
- Presults
- Prodoscore
- Rafiki
- Re:amaze
- ReTeam
- Recruitee
- RingCentral Engage Voice
- SMS Reviews
- SalesLoft
- SalesNexus
- Salesforce Service Cloud
- Salesmate
- Sendit
- ServiceNow
- Slack
- SmartAdvocate
- SmartBot360
- Smartly.AI
- Solvemate
- Squire
- SugarCRM
- Synchroteam
- Talkwalker
- TeamWave
- Textel
- Thryv
- Trello
- Twitter/X
- Vertrax
- Voyager Infinity
- Vtiger CRM
- Workato
- Xima CCaaS
- Yactraq
- Yapi
- YouTube
- Zapier
- Zendesk Sell
- Zendesk Suite
- Zoho CRM
- Zoho Desk
- Zoho Flow
- Zoho Recruit
- digno
- monday.com
- serviceminder.io
- viaSocket
- ActiveCampaign
- Agile CRM
- Aha!
- Akazio Cloud Archive
- Apollo.io
- Appy Pie
- Asana
- AuditWise
- Avoma
- Balto
- Beetexting
- Bigin by Zoho CRM
- Bitrix24
- Bloobirds
- BoomTown
- Botmind
- Box
- Bubble
- BugSnag
- Calabrio ONE
- CalendarHero
- Capsule
- Chatlayer
- Chili Piper
- Chrometa
- ChronicCareIQ
- ClicData
- Close
- Cloze
- Cognigy.AI
- Cognitive View
- Conduit
- Copper
- Creatio CRM
- DVSAnalytics Workforce Optimization
- DaVinci
- DialogTech
- Dropbox Business
- Dynamics 365
- EngageBay CRM
- Enthu
- Filevine
- Fireflies
- Firmao CRM
- Five9
- Fivetran
- Flex
- Follow Up Boss
- Freshdesk
- Freshsales
- Front
- GitHub
- Gong.io
- Google Calendar
- Google Contacts
- Google Drive
- Google Forms
- Google Workspace
- Gorgias
- Greenhouse
- Groove
- Help Scout
- Helpwise
- HubSpot CRM
- IndusTrack
- InformaCast
- InsuredMine
- Intercom
- Jiminny
- Jira
- JobAdder
- Keap
- Kommo
- Kustomer
- Lawmatics
- LeadSimple
- LeadSquared
- Less Annoying CRM
- Mailchimp
- Make
- Marchex
- MediYeti
- MessageWatcher
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- Mindtickle
- New Relic
- Nimble
- Notion
- OnePageCRM
- Ontraport
- Outplay
- Outreach
- PCRecruiter
- Pipedream
- Pipedrive
- Pipeline CRM
- Plecto
- Podio
- Presults
- Prodoscore
- Rafiki
- Re:amaze
- ReTeam
- Recruitee
- RingCentral Engage Voice
- SMS Reviews
- SalesLoft
- SalesNexus
- Salesforce Service Cloud
- Salesmate
- Sendit
- ServiceNow
- Slack
- SmartAdvocate
- SmartBot360
- Smartly.AI
- Solvemate
- Squire
- SugarCRM
- Synchroteam
- Talkwalker
- TeamWave
- Textel
- Thryv
- Trello
- Twitter/X
- Vertrax
- Voyager Infinity
- Vtiger CRM
- Workato
- Xima CCaaS
- Yactraq
- Yapi
- YouTube
- Zapier
- Zendesk Sell
- Zendesk Suite
- Zoho CRM
- Zoho Desk
- Zoho Flow
- Zoho Recruit
- digno
- monday.com
- serviceminder.io
- viaSocket
