---
description: Compare xMatters vs R4J for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare xMatters vs R4J | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Website Monitoring Software](/directory/113/website-monitoring/software) > [xMatters \<span\>vs\</span\> R4J](https://www.getapp.za.com/compare/105573/110039/xmatters/vs/r4j)

# Compare xMatters vs R4J

Canonical: https://www.getapp.za.com/compare/105573/110039/xmatters/vs/r4j

> Detailed comparison between xMatters and R4J. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | xMatters | R4J |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 141 | 6 |
| **Starting Price** | US$9,00 | US$10,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### xMatters

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Application Management
- Collaboration Tools
- Customizable Fields
- Customizable Templates
- Data Import/Export
- Drag & Drop
- Mobile Alerts
- Monitoring
- Prioritization
- Reporting & Statistics
- Task Management
- Workflow Management

### R4J

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Administrator Level Control
- Alerts/Notifications
- Application Management
- Collaboration Tools
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Defect Tracking
- Drag & Drop
- Monitoring
- Prioritization
- Reporting & Statistics
- Task Management
- Workflow Management

## Links

- [View xMatters Profile](https://www.getapp.za.com/software/105573/xmatters)
- [View R4J Profile](https://www.getapp.za.com/software/110039/r4j)
- [View Original Comparison](https://www.getapp.za.com/compare/105573/110039/xmatters/vs/r4j)

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