Microsoft Teams vs CallHippo
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Overview
Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.
Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
CallHippo is a Virtual Phone System that is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. 24x7 World Class Support. Instant Setup
CallHippo is a Virtual Phone System that is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
R 76.00/month
- Free Version
- Free Trial
- Subscription
Starting from
US$20.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.4/ 5Features
4.4/ 5Customer Service
4.2/ 5Value for Money
4.4/ 5Ease of Use
4.4/ 5Features
4.3/ 5Customer Service
4.6/ 5Value for Money
4.2/ 5Features
Total features 87
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agenda Management
- Agent Interface
- Alerts/Notifications
- Annotations
- Application Management
- Archiving & Retention
- Assignment Management
- Audio Capture
- Auto Framing
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Automatic Transcription
- Availability Indicator
- Backup and Recovery
- Blended Call Center
- CRM
- Calendar Management
- Call Center Management
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking Metrics
- Call Transfer
- Callback Scheduling
- Caller ID
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Management
- Customizable Reports
- Data Import/Export
- Desktop/Browser Sharing
- Discussions/Forums
- Document Management
- Document Storage
- Email Management
- Email Reminders
- Event Management
- Event Scheduling
- File Management
- File Sharing
- File Transfer
- Host Controls
- IVR
- Inbound Call Center
- Interaction Tracking
- Live Chat
- Manual Dialer
- Meeting Management
- Meeting Notes
- Microsoft Outlook Integration
- Mobile Access
- Mobile Screen Sharing
- Multi-Channel Communication
- Multi-Participant Screen Sharing
- Multi-User Collaboration
- On-Demand Recording
- On-Demand Webcasting
- Online Voice Transmission
- Outbound Call Center
- Phone Key Input
- Polls/Voting
- Predictive Dialer
- Presentation Streaming
- Presentation Tools
- Presenter Control Management
- Private Chat
- Project Management
- Quality Management
- Queue Management
- Real Time Screen Sharing
- Real-Time Analytics
- Real-Time Chat
- Real-Time Notifications
- Real-Time Updates
- Recording
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Screen Capture
- Screen Mirroring
- Screen Recording Software
- Screen Sharing
- Search/Filter
- Social Media Integration
- Status Tracking
- Surveys & Feedback
- Tagging
- Targeted/Locked Screen Sharing
- Task Management
- Template Management
- Text to Speech
- Third-Party Integrations
- Two Way Audio & Video
- Two-Way Audio & Video
- User Management
- User Profiles
- Video Conferencing
- Video Layouts/Views
- Video Support
- Virtual Backgrounds
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Workflow Management
Total features 46
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agenda Management
- Agent Interface
- Alerts/Notifications
- Annotations
- Application Management
- Archiving & Retention
- Assignment Management
- Audio Capture
- Auto Framing
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Automatic Transcription
- Availability Indicator
- Backup and Recovery
- Blended Call Center
- CRM
- Calendar Management
- Call Center Management
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking Metrics
- Call Transfer
- Callback Scheduling
- Caller ID
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Management
- Customizable Reports
- Data Import/Export
- Desktop/Browser Sharing
- Discussions/Forums
- Document Management
- Document Storage
- Email Management
- Email Reminders
- Event Management
- Event Scheduling
- File Management
- File Sharing
- File Transfer
- Host Controls
- IVR
- Inbound Call Center
- Interaction Tracking
- Live Chat
- Manual Dialer
- Meeting Management
- Meeting Notes
- Microsoft Outlook Integration
- Mobile Access
- Mobile Screen Sharing
- Multi-Channel Communication
- Multi-Participant Screen Sharing
- Multi-User Collaboration
- On-Demand Recording
- On-Demand Webcasting
- Online Voice Transmission
- Outbound Call Center
- Phone Key Input
- Polls/Voting
- Predictive Dialer
- Presentation Streaming
- Presentation Tools
- Presenter Control Management
- Private Chat
- Project Management
- Quality Management
- Queue Management
- Real Time Screen Sharing
- Real-Time Analytics
- Real-Time Chat
- Real-Time Notifications
- Real-Time Updates
- Recording
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Screen Capture
- Screen Mirroring
- Screen Recording Software
- Screen Sharing
- Search/Filter
- Social Media Integration
- Status Tracking
- Surveys & Feedback
- Tagging
- Targeted/Locked Screen Sharing
- Task Management
- Template Management
- Text to Speech
- Third-Party Integrations
- Two Way Audio & Video
- Two-Way Audio & Video
- User Management
- User Profiles
- Video Conferencing
- Video Layouts/Views
- Video Support
- Virtual Backgrounds
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Workflow Management
Integrations
- Airtable
- Asana
- Constant Contact
- Dynamics 365
- Freshdesk
- Freshservice
- Front
- GitHub
- Gorgias
- Greenhouse
- HappyFox Help Desk
- Hootsuite
- Intercom
- Microsoft Excel
- Microsoft OneNote
- Microsoft Planner
- Microsoft Power BI
- Microsoft PowerPoint
- Microsoft SharePoint
- Microsoft Visual Studio
- Microsoft Word
- Outreach
- Pipedrive
- Salesforce Sales Cloud
- Shopify
- Slack
- Smartsheet
- TalentLyft
- Trello
- Typeform
- Wrike
- Zapier
- Zendesk Suite
- Zoho CRM Plus
- noCRM.io
- Airtable
- Asana
- Constant Contact
- Dynamics 365
- Freshdesk
- Freshservice
- Front
- GitHub
- Gorgias
- Greenhouse
- HappyFox Help Desk
- Hootsuite
- Intercom
- Microsoft Excel
- Microsoft OneNote
- Microsoft Planner
- Microsoft Power BI
- Microsoft PowerPoint
- Microsoft SharePoint
- Microsoft Visual Studio
- Microsoft Word
- Outreach
- Pipedrive
- Salesforce Sales Cloud
- Shopify
- Slack
- Smartsheet
- TalentLyft
- Trello
- Typeform
- Wrike
- Zapier
- Zendesk Suite
- Zoho CRM Plus
- noCRM.io