Microsoft Teams vs Cloudya
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Overview
Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.
Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
NFON delivers smart communication solutions for businesses with a cloud-powered suite. It integrates voice and video calls, customer contact management, CRM tools, seamless collaboration, and enablement features—all in one platform to boost productivity and streamline operations.
NFON delivers smart communication solutions for businesses with a cloud-powered suite. It integrates voice and video calls, customer contact...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
R 76.00/month
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.4/ 5Features
4.4/ 5Customer Service
4.2/ 5Value for Money
4.4/ 5Ease of Use
4.1/ 5Features
3.9/ 5Customer Service
4.1/ 5Value for Money
3.8/ 5Features
Total features 87
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agenda Management
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- App Management
- Application Management
- Archiving & Retention
- Assignment Management
- Audio Capture
- Authentication
- Auto Framing
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Automatic Transcription
- Automatic User/Device Recognition
- Availability Indicator
- Backup and Recovery
- Blended Call Center
- CRM
- Calendar Management
- Call Center Management
- Call Conferencing
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking
- Call Transcription
- Call Transfer
- Callback Scheduling
- Caller ID
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Content Management
- Customer History
- Customizable Branding
- Customizable Reports
- Dashboard
- Data Import/Export
- Data Security
- Desktop/Browser Sharing
- Device Enrollment
- Discussions/Forums
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Email Reminders
- Employee Database
- Event Management
- Event Scheduling
- Fax Management
- File Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- Group Messaging
- HD Audio/Video
- HIPAA Compliant
- Host Controls
- IVR
- Inbound Call Center
- Interaction Tracking
- Live Chat
- Manual Dialer
- Meeting Management
- Meeting Notes
- Microsoft Outlook Integration
- Mobile Access
- Mobile App
- Mobile Content Management
- Mobile Screen Sharing
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Multi-Participant Screen Sharing
- Multi-User Collaboration
- Multiple User Accounts
- Offline Access
- On-Demand Recording
- On-Demand Webcasting
- Online Voice Transmission
- Outbound Call Center
- Password Management
- Performance Management
- Performance Monitoring
- Polls/Voting
- Presentation Streaming
- Presentation Tools
- Presenter Control Management
- Private Chat
- Project Management
- Push Notifications
- Queue Management
- Real Time Screen Sharing
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Remote Access/Control
- Remote Device Locking
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SIP Trunking
- SSL Security
- Scheduled Recording
- Scheduling
- Screen Capture
- Screen Mirroring
- Screen Recording Software
- Screen Sharing
- Search/Filter
- Security Management
- Single Sign On
- Social Media Integration
- Surveys & Feedback
- Tagging
- Targeted/Locked Screen Sharing
- Task Management
- Template Management
- Third-Party Integrations
- Transcripts/Chat History
- Two Way Audio & Video
- Two-Way Audio & Video
- Unified Communications
- Usage Tracking/Analytics
- User Management
- User Profiles
- Video Call Recording
- Video Conferencing
- Video Layouts/Views
- Video Management
- Video Streaming
- Video Support
- Virtual Backgrounds
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription
- Workflow Management
Total features 126
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agenda Management
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- App Management
- Application Management
- Archiving & Retention
- Assignment Management
- Audio Capture
- Authentication
- Auto Framing
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Automatic Transcription
- Automatic User/Device Recognition
- Availability Indicator
- Backup and Recovery
- Blended Call Center
- CRM
- Calendar Management
- Call Center Management
- Call Conferencing
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking
- Call Transcription
- Call Transfer
- Callback Scheduling
- Caller ID
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Content Management
- Customer History
- Customizable Branding
- Customizable Reports
- Dashboard
- Data Import/Export
- Data Security
- Desktop/Browser Sharing
- Device Enrollment
- Discussions/Forums
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Email Reminders
- Employee Database
- Event Management
- Event Scheduling
- Fax Management
- File Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- Group Messaging
- HD Audio/Video
- HIPAA Compliant
- Host Controls
- IVR
- Inbound Call Center
- Interaction Tracking
- Live Chat
- Manual Dialer
- Meeting Management
- Meeting Notes
- Microsoft Outlook Integration
- Mobile Access
- Mobile App
- Mobile Content Management
- Mobile Screen Sharing
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Multi-Participant Screen Sharing
- Multi-User Collaboration
- Multiple User Accounts
- Offline Access
- On-Demand Recording
- On-Demand Webcasting
- Online Voice Transmission
- Outbound Call Center
- Password Management
- Performance Management
- Performance Monitoring
- Polls/Voting
- Presentation Streaming
- Presentation Tools
- Presenter Control Management
- Private Chat
- Project Management
- Push Notifications
- Queue Management
- Real Time Screen Sharing
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Remote Access/Control
- Remote Device Locking
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SIP Trunking
- SSL Security
- Scheduled Recording
- Scheduling
- Screen Capture
- Screen Mirroring
- Screen Recording Software
- Screen Sharing
- Search/Filter
- Security Management
- Single Sign On
- Social Media Integration
- Surveys & Feedback
- Tagging
- Targeted/Locked Screen Sharing
- Task Management
- Template Management
- Third-Party Integrations
- Transcripts/Chat History
- Two Way Audio & Video
- Two-Way Audio & Video
- Unified Communications
- Usage Tracking/Analytics
- User Management
- User Profiles
- Video Call Recording
- Video Conferencing
- Video Layouts/Views
- Video Management
- Video Streaming
- Video Support
- Virtual Backgrounds
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription
- Workflow Management
Integrations
- ACA
- AFAS Software
- ANVA Hub
- Aareon
- Accredo
- Act!
- Acumatica
- Agile CRM
- Apptivo
- Arithon
- Asana
- Asgard
- Birdie
- Bitrix24
- Bond
- Brightree
- Bullhorn ATS & CRM
- CAS
- Cab Treasure
- Candor
- Carerix
- ChiroTouch
- Civica Expenses
- Clarity Software
- Clinic Sites
- Cliniko
- Clio
- ConnectWise Cybersecurity Management
- Copper
- Creatio CRM
- Current RMS
- Cycle
- DATEV Report
- Dataflow Clarity
- Deltek Unionpoint
- Dentally
- DiAS
- Dynamics 365
- EGroupware
- EXACT
- Efficy CRM
- Envoy
- Euclid
- Euphoria Telecom
- Exact Globe
- Exact Online Accounting
- Exact Synergy
- Exact for CRM
- Filevine
- First Choice
- Flexkids
- FranConnect
- FreeAgent
- FuseMetrix
- GREYHOUND CRM
- Gavel
- GitHub
- Google Contacts
- HP PrintOS
- Halo Service Desk
- Hootsuite
- HubSpot CRM
- IDEXX Neo
- IMS
- Infocabs
- Infor CRM
- Insellerate
- Insightly
- Insightly Marketing
- Insightly Service
- InsuredMine
- Intact Analytics
- Intact Platform
- Intact Xline
- Intact iQ
- IntactPhone
- Intercom
- Intuit Practice Management
- Isah ERP
- JobAdder
- JobDiva
- Kayako
- Keap
- King Software
- LDAP Manager
- LOGMA
- Legrand CRM
- Less Annoying CRM
- Logical Office
- MIDOCO Mid-office
- MKS Goliath
- Mamut One
- Maximizer CRM
- Megasys
- Mentor
- Merlin
- Microsoft Access
- Microsoft Dynamics 365 Business Central tegossuite
- Microsoft Dynamics 365 Customer Voice
- Microsoft Excel
- Microsoft OneNote
- Microsoft Outlook
- Microsoft Planner
- Microsoft Power BI
- Microsoft PowerPoint
- Microsoft SharePoint
- Microsoft Teams
- Microsoft Visual Studio
- Microsoft Word
- Mirage
- Motor Traders Assistant
- Mysolution
- NEDAPS
- NetForum Enterprise
- Nimble
- Nimble Enterprise
- NorthStar
- OGL Software
- Odoo
- Onyx
- Openda QX
- Oracle Analytics Cloud
- Oracle Service
- PVCRM
- Panther
- Pegasus
- PerfectView
- Pipedrive
- PracticeHub
- Qsoft Solutions Suite
- REDTAIL IoT
- Realworks CRM
- Reapit Property Sales
- Redtail CRM
- Rentman
- Rev.io Billing
- Rev.io PSA
- Rex Sales & Rentals CRM
- Ridder iQ
- SAM
- SAP BW/4HANA
- SAP Customer Experience
- SAP Data Services
- Sage 50cloud Accounting
- Sage CRM
- Salesforce Platform
- ServiceM8
- Shopify
- Shopify Collabs
- Shopify NetSuite Integrator
- Shopify Plus
- Simplicate
- Smart
- SmartSearch
- Smartsheet
- Soft4Leasing
- Storman
- StudioPlus
- SugarCRM
- SuperOffice CRM
- Syntess Atrium
- TOPdesk
- Tall Emu CRM
- Teamleader
- The Missing Link
- Tikit
- Trello
- Unity
- Unleashed
- Vault
- Vecta
- Veeqo
- Venn
- Visma
- Visma Severa
- Voyager
- Vtiger CRM
- WinMan ERP
- Wise
- Wise Systems
- Wolters Kluwer ELM Solutions
- WordPress
- WordPress & WooCommerce Affiliate Program
- Workbooks
- Workwise
- Wrike
- Yoobi
- Zammad
- Zendesk Suite
- Zoho CRM
- Zoho CRM Plus
- Zoho Creator
- Zoho Desk
- Zoho Recruit
- combit CRM
- e-clinic
- iConnect
- iFlow
- inCast
- itris
- junariCRM
- webCRM
- ACA
- AFAS Software
- ANVA Hub
- Aareon
- Accredo
- Act!
- Acumatica
- Agile CRM
- Apptivo
- Arithon
- Asana
- Asgard
- Birdie
- Bitrix24
- Bond
- Brightree
- Bullhorn ATS & CRM
- CAS
- Cab Treasure
- Candor
- Carerix
- ChiroTouch
- Civica Expenses
- Clarity Software
- Clinic Sites
- Cliniko
- Clio
- ConnectWise Cybersecurity Management
- Copper
- Creatio CRM
- Current RMS
- Cycle
- DATEV Report
- Dataflow Clarity
- Deltek Unionpoint
- Dentally
- DiAS
- Dynamics 365
- EGroupware
- EXACT
- Efficy CRM
- Envoy
- Euclid
- Euphoria Telecom
- Exact Globe
- Exact Online Accounting
- Exact Synergy
- Exact for CRM
- Filevine
- First Choice
- Flexkids
- FranConnect
- FreeAgent
- FuseMetrix
- GREYHOUND CRM
- Gavel
- GitHub
- Google Contacts
- HP PrintOS
- Halo Service Desk
- Hootsuite
- HubSpot CRM
- IDEXX Neo
- IMS
- Infocabs
- Infor CRM
- Insellerate
- Insightly
- Insightly Marketing
- Insightly Service
- InsuredMine
- Intact Analytics
- Intact Platform
- Intact Xline
- Intact iQ
- IntactPhone
- Intercom
- Intuit Practice Management
- Isah ERP
- JobAdder
- JobDiva
- Kayako
- Keap
- King Software
- LDAP Manager
- LOGMA
- Legrand CRM
- Less Annoying CRM
- Logical Office
- MIDOCO Mid-office
- MKS Goliath
- Mamut One
- Maximizer CRM
- Megasys
- Mentor
- Merlin
- Microsoft Access
- Microsoft Dynamics 365 Business Central tegossuite
- Microsoft Dynamics 365 Customer Voice
- Microsoft Excel
- Microsoft OneNote
- Microsoft Outlook
- Microsoft Planner
- Microsoft Power BI
- Microsoft PowerPoint
- Microsoft SharePoint
- Microsoft Teams
- Microsoft Visual Studio
- Microsoft Word
- Mirage
- Motor Traders Assistant
- Mysolution
- NEDAPS
- NetForum Enterprise
- Nimble
- Nimble Enterprise
- NorthStar
- OGL Software
- Odoo
- Onyx
- Openda QX
- Oracle Analytics Cloud
- Oracle Service
- PVCRM
- Panther
- Pegasus
- PerfectView
- Pipedrive
- PracticeHub
- Qsoft Solutions Suite
- REDTAIL IoT
- Realworks CRM
- Reapit Property Sales
- Redtail CRM
- Rentman
- Rev.io Billing
- Rev.io PSA
- Rex Sales & Rentals CRM
- Ridder iQ
- SAM
- SAP BW/4HANA
- SAP Customer Experience
- SAP Data Services
- Sage 50cloud Accounting
- Sage CRM
- Salesforce Platform
- ServiceM8
- Shopify
- Shopify Collabs
- Shopify NetSuite Integrator
- Shopify Plus
- Simplicate
- Smart
- SmartSearch
- Smartsheet
- Soft4Leasing
- Storman
- StudioPlus
- SugarCRM
- SuperOffice CRM
- Syntess Atrium
- TOPdesk
- Tall Emu CRM
- Teamleader
- The Missing Link
- Tikit
- Trello
- Unity
- Unleashed
- Vault
- Vecta
- Veeqo
- Venn
- Visma
- Visma Severa
- Voyager
- Vtiger CRM
- WinMan ERP
- Wise
- Wise Systems
- Wolters Kluwer ELM Solutions
- WordPress
- WordPress & WooCommerce Affiliate Program
- Workbooks
- Workwise
- Wrike
- Yoobi
- Zammad
- Zendesk Suite
- Zoho CRM
- Zoho CRM Plus
- Zoho Creator
- Zoho Desk
- Zoho Recruit
- combit CRM
- e-clinic
- iConnect
- iFlow
- inCast
- itris
- junariCRM
- webCRM
