---
description: Compare Microsoft Teams vs Fullview for South African businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Microsoft Teams vs Fullview | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Instant Messaging Software](/directory/320/instant-messaging-chat/software) > [Microsoft Teams \<span\>vs\</span\> Fullview](https://www.getapp.za.com/compare/105615/2060110/microsoft-teams/vs/fullview)

# Compare Microsoft Teams vs Fullview

Canonical: https://www.getapp.za.com/compare/105615/2060110/microsoft-teams/vs/fullview

> Detailed comparison between Microsoft Teams and Fullview. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Microsoft Teams | Fullview |
| **Overall rating** | 4.5/5 | 5.0/5 |
| **Total Reviews** | 10940 | 3 |
| **Starting Price** | R76,00 | US$0,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Documentation | Live Online, Documentation, Videos |

## Key features

### Microsoft Teams

- API
- Chat/Messaging
- Host Controls
- Live Chat
- Multi-Channel Communication
- On-Demand Webcasting
- Presentation Streaming
- Real-Time Chat
- Recording
- Remote Access/Control
- Reporting & Statistics
- Scheduling
- Screen Sharing
- Third-Party Integrations
- Two-Way Audio & Video
- User Management
- Video Support
- Whiteboard

### Fullview

- API
- Chat/Messaging
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Real-Time Data
- Remote Access/Control
- Reporting & Statistics
- Screen Sharing
- Third-Party Integrations
- Two-Way Audio & Video
- User Management
- Video Support

## Links

- [View Microsoft Teams Profile](https://www.getapp.za.com/software/105615/microsoft-teams)
- [View Fullview Profile](https://www.getapp.za.com/software/2060110/fullview)
- [View Original Comparison](https://www.getapp.za.com/compare/105615/2060110/microsoft-teams/vs/fullview)

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