ConnectWise Fortify is a cybersecurity & monitoring software that helps businesses identify cyber risks, resolve issues, and manage recovery operations. Administrators can monitor user accounts and endpoints to track security gaps, identify reconfiguration requirements, and define alert thresholds.
ConnectWise Fortify is a cybersecurity & monitoring software that helps businesses identify cyber risks, resolve issues, and manage recovery...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools
Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

N/A

  • Subscription

Starting from

US$19,00/month

  • Subscription

Overall rating

4,4 /5
(11)
Ease of Use
3,9/5
Features & Functionality
4,4/5
Customer Service
4,1/5
Value for Money
4,3/5

Overall rating

4,5 /5
(386)
Ease of Use
4,6/5
Features & Functionality
4,3/5
Customer Service
4,7/5
Value for Money
4,5/5

Total features 41

  • @mentions
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Approval Process Control
  • Assessment Management
  • Asset Lifecycle Management
  • Asset Management
  • Automated Scheduling
  • Automatic Backup
  • Automatic Lead Distribution
  • Automatic Notifications
  • Availability Indicator
  • Backup Management
  • Change Management
  • Chat
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Configuration Management
  • Contract Management
  • Custom Fields
  • Custom Forms
  • Customer Complaint Tracking
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Data Recovery
  • Data Replication
  • Data Visualization
  • Deadline Management
  • Disaster Recovery
  • Drag & Drop Interface
  • Email Integration
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Management
  • Employee Portal
  • Employee Self Service
  • Escalation Management
  • Event Logs
  • Event Triggered Actions
  • Feedback Collection
  • Filtered Views
  • Gamification
  • Guided Problem Solving
  • Help Desk Integration
  • Help Desk Management
  • IT Asset Tracking
  • Instant Messaging
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Performance Reports
  • Prioritizing
  • Problem Management
  • Product Catalog
  • Project Management
  • Project Time Tracking
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Updates
  • Recurring Tasks
  • Remote Control
  • Remote Monitoring
  • Reporting & Statistics
  • Request Assignment
  • Risk Alerts
  • Role Management
  • SLA Management
  • SSL Security
  • Scheduled Reporting
  • Search Functionality
  • Self Service Portal
  • Server Monitoring
  • Software Testing Management
  • Status Reporting
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Task Management
  • Task Tracking
  • Third Party Integration
  • Widgets
  • Workflow Management

Total features 95

  • @mentions
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Approval Process Control
  • Assessment Management
  • Asset Lifecycle Management
  • Asset Management
  • Automated Scheduling
  • Automatic Backup
  • Automatic Lead Distribution
  • Automatic Notifications
  • Availability Indicator
  • Backup Management
  • Change Management
  • Chat
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Configuration Management
  • Contract Management
  • Custom Fields
  • Custom Forms
  • Customer Complaint Tracking
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Data Recovery
  • Data Replication
  • Data Visualization
  • Deadline Management
  • Disaster Recovery
  • Drag & Drop Interface
  • Email Integration
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Management
  • Employee Portal
  • Employee Self Service
  • Escalation Management
  • Event Logs
  • Event Triggered Actions
  • Feedback Collection
  • Filtered Views
  • Gamification
  • Guided Problem Solving
  • Help Desk Integration
  • Help Desk Management
  • IT Asset Tracking
  • Instant Messaging
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Performance Reports
  • Prioritizing
  • Problem Management
  • Product Catalog
  • Project Management
  • Project Time Tracking
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Updates
  • Recurring Tasks
  • Remote Control
  • Remote Monitoring
  • Reporting & Statistics
  • Request Assignment
  • Risk Alerts
  • Role Management
  • SLA Management
  • SSL Security
  • Scheduled Reporting
  • Search Functionality
  • Self Service Portal
  • Server Monitoring
  • Software Testing Management
  • Status Reporting
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Task Management
  • Task Tracking
  • Third Party Integration
  • Widgets
  • Workflow Management
  • Accelo
  • Asset Panda
  • Autotask
  • Azuqua
  • Bitium
  • Capabiliti
  • Cloud Elements
  • Computicate PSA
  • ConnectWise Manage
  • Halo Service Desk
  • Accelo
  • Asset Panda
  • Autotask
  • Azuqua
  • Bitium
  • Capabiliti
  • Cloud Elements
  • Computicate PSA
  • ConnectWise Manage
  • Halo Service Desk