ConnectWise Fortify is a cybersecurity & monitoring software that helps businesses identify cyber risks, resolve issues, and manage recovery operations. Administrators can monitor user accounts and endpoints to track security gaps, identify reconfiguration requirements, and define alert thresholds.
ConnectWise Fortify is a cybersecurity & monitoring software that helps businesses identify cyber risks, resolve issues, and manage recovery...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations.
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

N/A

  • Subscription

Starting from

US$19,00/month

  • Subscription

Overall rating

4,4 /5
(11)
Ease of Use
3,9/5
Features & Functionality
4,4/5
Customer Service
4,1/5
Value for Money
4,3/5

Overall rating

4,3 /5
(2 523)
Ease of Use
4,3/5
Features & Functionality
4,3/5
Customer Service
4,2/5
Value for Money
4,1/5

Total features 41

  • A/B Testing
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Application Integration
  • Archiving & Retention
  • Assessment Management
  • Assignment Management
  • Audit Trail
  • Authentication
  • Auto-Responders
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Backup Management
  • Benchmarking
  • CRM Integration
  • Call Recording
  • Call Routing
  • Caller ID
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Conditional Logic
  • Configurable Workflow
  • Contact History
  • Content Filter
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customer Experience Management
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Data Recovery
  • Data Replication
  • Disaster Recovery
  • Drag & Drop Interface
  • Email Integration
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Escalation Management
  • Event Logs
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • Filtered Views
  • Forms Management
  • Help Desk Integration
  • IT Asset Tracking
  • IVR / Voice Recognition
  • Instant Messaging
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Lead Management
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Company
  • Multi-Language
  • Multi-Location
  • Multiple Format Support
  • Multiple Projects
  • Multiple User Accounts
  • Online Forums
  • Performance Reports
  • Permission Management
  • Predictive Analytics
  • Prioritizing
  • Queue Manager
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Remote Control
  • Remote Monitoring
  • Reporting & Statistics
  • Risk Alerts
  • Role Management
  • Rules-Based Workflow
  • SLA Management
  • SMS Integration
  • SSL Security
  • Self Service Portal
  • Server Monitoring
  • Single Sign On
  • Social Media Integration
  • Software Testing Management
  • Status Reporting
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • Timer
  • Two-Factor Authentication
  • Web Forms
  • Widgets
  • Workflow Management

Total features 118

  • A/B Testing
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Application Integration
  • Archiving & Retention
  • Assessment Management
  • Assignment Management
  • Audit Trail
  • Authentication
  • Auto-Responders
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Backup Management
  • Benchmarking
  • CRM Integration
  • Call Recording
  • Call Routing
  • Caller ID
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Conditional Logic
  • Configurable Workflow
  • Contact History
  • Content Filter
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customer Experience Management
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Data Recovery
  • Data Replication
  • Disaster Recovery
  • Drag & Drop Interface
  • Email Integration
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Escalation Management
  • Event Logs
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • Filtered Views
  • Forms Management
  • Help Desk Integration
  • IT Asset Tracking
  • IVR / Voice Recognition
  • Instant Messaging
  • Issue Management
  • Issue Tracking
  • Knowledge Base Management
  • Lead Management
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Company
  • Multi-Language
  • Multi-Location
  • Multiple Format Support
  • Multiple Projects
  • Multiple User Accounts
  • Online Forums
  • Performance Reports
  • Permission Management
  • Predictive Analytics
  • Prioritizing
  • Queue Manager
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Remote Control
  • Remote Monitoring
  • Reporting & Statistics
  • Risk Alerts
  • Role Management
  • Rules-Based Workflow
  • SLA Management
  • SMS Integration
  • SSL Security
  • Self Service Portal
  • Server Monitoring
  • Single Sign On
  • Social Media Integration
  • Software Testing Management
  • Status Reporting
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • Timer
  • Two-Factor Authentication
  • Web Forms
  • Widgets
  • Workflow Management
  • 123FormBuilder
  • Accelo
  • Autotask
  • Clarizen
  • ClickDesk
  • Computicate PSA
  • ConnectWise Manage
  • Get Satisfaction
  • Halo Service Desk
  • HaloITSM
  • 123FormBuilder
  • Accelo
  • Autotask
  • Clarizen
  • ClickDesk
  • Computicate PSA
  • ConnectWise Manage
  • Get Satisfaction
  • Halo Service Desk
  • HaloITSM