Overview
Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social
Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app,...
Platforms Supported
- Web Based
- iPhone App
- Android App
- Windows App
Support Options
- FAQs
- Forum
- Knowledge Base
- Online Support
- Phone Support
- Video Tutorials
User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place.
User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers,...
Platforms Supported
- Web Based
- iPhone App
- Android App
- Windows App
Support Options
- FAQs
- Forum
- Knowledge Base
- Online Support
- Phone Support
- Video Tutorials
Images
Pricing
Starting from
US$19,00/month
- Free
- Subscription
Starting from
US$49,00/month
- Free
- Subscription
Reviews
Ease of Use
4,1/5Features & Functionality
3,9/5Customer Service
3,8/5Value for Money
4/5Ease of Use
4,4/5Features & Functionality
4,5/5Customer Service
4,8/5Value for Money
4,6/5Features
Total features 61
- "What If" Scenarios
- 360 Degree Feedback
- @mentions
- A/B Testing
- API
- Access Control
- Accounting Integration
- Action Management
- Action Planning
- Activity Dashboard
- Activity Tracking
- Alerts / Escalation
- Application Integration
- Applications Management
- Authentication
- Auto-Responders
- Automated Sales
- Automated Scheduling
- Automatic Lead Distribution
- Automatic Notifications
- Behavior Tracking
- CRM Integration
- Call Recording
- Call Scripting
- Campaign Analysis
- Campaign Scheduling
- Campaign Segmentation
- Categorization
- Chat
- Chat Transcript
- Communication Management
- Conditional Logic
- Contact Database
- Contact History
- Contact Management
- Custom Fields
- Custom Forms
- Customer Database
- Customer History
- Customer Profiling
- Customer Segmentation
- Customizable Branding
- Customizable Templates
- Dashboard Creation
- Data Filtering
- Data Import
- Data Import/Export
- Drag & Drop Interface
- Drip Marketing
- Email Distribution
- Email Integration
- Email Marketing Management
- Email Notifications
- Email Templates
- Email Tracking
- Employee Profile
- Event Tracking
- Event Triggered Actions
- Feedback Collection
- Feedback Management
- File Management
- File Transfer
- Filtered Views
- Forms Management
- Help Desk Integration
- Help Desk Management
- History Tracking
- Instant Messaging
- Knowledge Base Management
- Lead Assignment
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Scoring
- Mobile Integration
- Multi-Channel Communication
- Multi-Channel Distribution
- Multi-Channel Marketing
- Multi-Company
- Multi-Language
- Multiple User Accounts
- Permission Management
- Pipeline Management
- Pipeline Reports
- Progress Tracking
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Receiving
- Reminders
- Reporting & Statistics
- Request Routing
- Role-Based Permissions
- Rules-Based Workflow
- SMS Marketing Managment
- SSL Security
- Sales Reporting
- Sales Tracking
- Search Functionality
- Self Service Portal
- Single Sign On
- Social Media Integration
- Social Network Marketing
- Summary Reports
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Third Party Integration
- Timeline Management
- Transaction History
- User Management
- Visitor Management
- Visitor Tracking
- Visual Analytics
- Web Forms
- Website Integration
- eCommerce Integration
Total features 111
- "What If" Scenarios
- 360 Degree Feedback
- @mentions
- A/B Testing
- API
- Access Control
- Accounting Integration
- Action Management
- Action Planning
- Activity Dashboard
- Activity Tracking
- Alerts / Escalation
- Application Integration
- Applications Management
- Authentication
- Auto-Responders
- Automated Sales
- Automated Scheduling
- Automatic Lead Distribution
- Automatic Notifications
- Behavior Tracking
- CRM Integration
- Call Recording
- Call Scripting
- Campaign Analysis
- Campaign Scheduling
- Campaign Segmentation
- Categorization
- Chat
- Chat Transcript
- Communication Management
- Conditional Logic
- Contact Database
- Contact History
- Contact Management
- Custom Fields
- Custom Forms
- Customer Database
- Customer History
- Customer Profiling
- Customer Segmentation
- Customizable Branding
- Customizable Templates
- Dashboard Creation
- Data Filtering
- Data Import
- Data Import/Export
- Drag & Drop Interface
- Drip Marketing
- Email Distribution
- Email Integration
- Email Marketing Management
- Email Notifications
- Email Templates
- Email Tracking
- Employee Profile
- Event Tracking
- Event Triggered Actions
- Feedback Collection
- Feedback Management
- File Management
- File Transfer
- Filtered Views
- Forms Management
- Help Desk Integration
- Help Desk Management
- History Tracking
- Instant Messaging
- Knowledge Base Management
- Lead Assignment
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Scoring
- Mobile Integration
- Multi-Channel Communication
- Multi-Channel Distribution
- Multi-Channel Marketing
- Multi-Company
- Multi-Language
- Multiple User Accounts
- Permission Management
- Pipeline Management
- Pipeline Reports
- Progress Tracking
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Receiving
- Reminders
- Reporting & Statistics
- Request Routing
- Role-Based Permissions
- Rules-Based Workflow
- SMS Marketing Managment
- SSL Security
- Sales Reporting
- Sales Tracking
- Search Functionality
- Self Service Portal
- Single Sign On
- Social Media Integration
- Social Network Marketing
- Summary Reports
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Third Party Integration
- Timeline Management
- Transaction History
- User Management
- Visitor Management
- Visitor Tracking
- Visual Analytics
- Web Forms
- Website Integration
- eCommerce Integration
Integrations
- Brainier LMS
- Cameyo
- Direct Claim Solution
- Flowmon
- Freshservice
- Freshworks CRM
- Jobma
- Kandji
- Knowmax
- OBI Engage
- Brainier LMS
- Cameyo
- Direct Claim Solution
- Flowmon
- Freshservice
- Freshworks CRM
- Jobma
- Kandji
- Knowmax
- OBI Engage