Overview
Freshdesk Messaging ( Formerly Freshchat) is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social
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Freshdesk Messaging ( Formerly Freshchat) is a modern messaging software built for customer support teams to talk and customers on the website,...
Read more
Platforms Supported
- Web Based
- iPhone App
- Android App
- Windows App
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place.
Read less
User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers,...
Read more
Platforms Supported
- Web Based
- iPhone App
- Android App
- Windows App
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4,1/5Features
3,9/5Customer Service
3,8/5Value for Money
4/5Ease of Use
4,3/5Features
4,5/5Customer Service
4,8/5Value for Money
4,6/5Features
Total features 35
- 2-Way Messaging
- @mentions
- AB Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts / Escalation
- Alerts/Notifications
- Analytics/ROI Tracking
- Application Management
- Appointment Management
- Archiving & Retention
- Audience Targeting
- Auto-Responders
- Automated Responses
- Automated Routing
- Automated Scheduling
- Behavior Analytics
- Behavior Tracking
- Behavioral Targeting
- Blended Call Center
- CAN SPAM Compliance
- CRM
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Scripting
- Campaign Analytics
- Campaign Management
- Campaign Personalization
- Campaign Scheduling
- Campaign Segmentation
- Canned Responses
- Cataloging/Categorization
- Chat Transcript
- Chat/Messaging
- Chatbot
- Client Database
- Code-free Development
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Confirmation/Reminders
- Contact Database
- Contact Management
- Content Management
- Conversion Tracking
- Customer Database
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Data Import/Export
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Campaign Management
- Email Distribution
- Email Management
- Email Marketing
- Email Monitoring
- Email Response Control
- Email Templates
- Email Tracking
- Employee Activity Monitoring
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- File Management
- File Sharing
- File Transfer
- For Developers
- Forms Management
- Full Text Search
- Geotargeting
- Help Desk Management
- Image Library
- Inbound Call Center
- Interaction Tracking
- Internal Chat Integration
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Database Integration
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Lead Verification/Validation
- List Management
- Live Chat
- MMS
- Manual Dialer
- Marketing Automation
- Marketing Calendar
- Mass Texting
- Message Personalization
- Mobile Access
- Mobile Alerts
- Mobile Coupons
- Mobile Optimized Emails
- Mobile Retargeting
- Monitoring
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Language
- Multiple User Accounts
- Multivariate Testing
- Notification Scheduling
- Offline Form
- Outbound Call Center
- Performance Metrics
- Personalization
- Pipeline Management
- Pipeline Reports
- Pre-Configured Bot
- Predictive Analytics
- Proactive Chat
- Progress Tracking
- Prospecting Tools
- Queue Management
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-Time Chat
- Real-time Consumer-facing Chat
- Referral Tracking
- Reminders
- Remote Access/Control
- Remote Support Software
- Reporting & Statistics
- Reporting/Analytics
- Request Escalation
- Response Management
- Role-Based Permissions
- Rules-Based Workflow
- SMS Marketing
- SSL Security
- Sales Analytics
- Sales Automation
- Sales Pipeline Management
- Sales Reports
- Scheduled Messaging
- Search Marketing
- Search/Filter
- Segmentation
- Self Service Portal
- Signature Management
- Single Sign On
- Social Marketing
- Social Media Integration
- Social Promotion
- Softphone Software
- Source Tracking
- Spam Blocker
- Subscriber Management
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Target Account Identification
- Task Management
- Template Management
- Text Editing
- Third Party Integrations
- Ticket Management
- Time Zone Tracking
- Transcripts/Chat History
- Transfers/Routing
- Visitor Management
- Visitor Tracking
- Visual Analytics
- Visual Notifications
- WYSIWYG Editor
- Web Forms
- Web Notifications
- Web-based Deployment
- Website Integration
- Website Visitor Tracking
- Whitelisting/Blacklisting
- Workflow Management
Total features 195
- 2-Way Messaging
- @mentions
- AB Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts / Escalation
- Alerts/Notifications
- Analytics/ROI Tracking
- Application Management
- Appointment Management
- Archiving & Retention
- Audience Targeting
- Auto-Responders
- Automated Responses
- Automated Routing
- Automated Scheduling
- Behavior Analytics
- Behavior Tracking
- Behavioral Targeting
- Blended Call Center
- CAN SPAM Compliance
- CRM
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Scripting
- Campaign Analytics
- Campaign Management
- Campaign Personalization
- Campaign Scheduling
- Campaign Segmentation
- Canned Responses
- Cataloging/Categorization
- Chat Transcript
- Chat/Messaging
- Chatbot
- Client Database
- Code-free Development
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Confirmation/Reminders
- Contact Database
- Contact Management
- Content Management
- Conversion Tracking
- Customer Database
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Data Import/Export
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Campaign Management
- Email Distribution
- Email Management
- Email Marketing
- Email Monitoring
- Email Response Control
- Email Templates
- Email Tracking
- Employee Activity Monitoring
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- File Management
- File Sharing
- File Transfer
- For Developers
- Forms Management
- Full Text Search
- Geotargeting
- Help Desk Management
- Image Library
- Inbound Call Center
- Interaction Tracking
- Internal Chat Integration
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Database Integration
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Lead Verification/Validation
- List Management
- Live Chat
- MMS
- Manual Dialer
- Marketing Automation
- Marketing Calendar
- Mass Texting
- Message Personalization
- Mobile Access
- Mobile Alerts
- Mobile Coupons
- Mobile Optimized Emails
- Mobile Retargeting
- Monitoring
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Language
- Multiple User Accounts
- Multivariate Testing
- Notification Scheduling
- Offline Form
- Outbound Call Center
- Performance Metrics
- Personalization
- Pipeline Management
- Pipeline Reports
- Pre-Configured Bot
- Predictive Analytics
- Proactive Chat
- Progress Tracking
- Prospecting Tools
- Queue Management
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-Time Chat
- Real-time Consumer-facing Chat
- Referral Tracking
- Reminders
- Remote Access/Control
- Remote Support Software
- Reporting & Statistics
- Reporting/Analytics
- Request Escalation
- Response Management
- Role-Based Permissions
- Rules-Based Workflow
- SMS Marketing
- SSL Security
- Sales Analytics
- Sales Automation
- Sales Pipeline Management
- Sales Reports
- Scheduled Messaging
- Search Marketing
- Search/Filter
- Segmentation
- Self Service Portal
- Signature Management
- Single Sign On
- Social Marketing
- Social Media Integration
- Social Promotion
- Softphone Software
- Source Tracking
- Spam Blocker
- Subscriber Management
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Target Account Identification
- Task Management
- Template Management
- Text Editing
- Third Party Integrations
- Ticket Management
- Time Zone Tracking
- Transcripts/Chat History
- Transfers/Routing
- Visitor Management
- Visitor Tracking
- Visual Analytics
- Visual Notifications
- WYSIWYG Editor
- Web Forms
- Web Notifications
- Web-based Deployment
- Website Integration
- Website Visitor Tracking
- Whitelisting/Blacklisting
- Workflow Management
Integrations
- 1ShoppingCart
- Airtable
- Asgard Scheduling Software
- BigCommerce
- Calendly
- CoreCommerce
- Drupal
- Facebook for Business
- FreshMail
- Freshdesk
- Freshdesk Contact Center
- Freshsales
- FullContact
- Gmail
- Google Analytics
- Google Calendar
- Google Drive
- Google Forms
- Google Workspace
- Instapage
- Intercom
- Joomla
- Kajabi
- Klaviyo
- Landingi
- Magento Commerce
- Mailchimp
- MessageBird
- Pinnacle Cart
- Pipedrive
- PrestaShop
- Salesforce Sales Cloud
- Segment
- Shift4Shop
- Shopify
- Slack
- Squarespace
- Stripe
- Stripe Billing
- TeamViewer
- Trello
- Twilio
- Typeform
- Upscope
- Weebly
- Wix
- WooCommerce
- Woodpecker
- WordPress
- Zapier
- Zendesk
- Zluri
- Zoom Meetings
- ekmPowershop
- 1ShoppingCart
- Airtable
- Asgard Scheduling Software
- BigCommerce
- Calendly
- CoreCommerce
- Drupal
- Facebook for Business
- FreshMail
- Freshdesk
- Freshdesk Contact Center
- Freshsales
- FullContact
- Gmail
- Google Analytics
- Google Calendar
- Google Drive
- Google Forms
- Google Workspace
- Instapage
- Intercom
- Joomla
- Kajabi
- Klaviyo
- Landingi
- Magento Commerce
- Mailchimp
- MessageBird
- Pinnacle Cart
- Pipedrive
- PrestaShop
- Salesforce Sales Cloud
- Segment
- Shift4Shop
- Shopify
- Slack
- Squarespace
- Stripe
- Stripe Billing
- TeamViewer
- Trello
- Twilio
- Typeform
- Upscope
- Weebly
- Wix
- WooCommerce
- Woodpecker
- WordPress
- Zapier
- Zendesk
- Zluri
- Zoom Meetings
- ekmPowershop
