Freshchat

(67)
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User.com

(29)
Learn More
Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social
Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app,...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
View more details
User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place.
User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers,...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
View more details
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Starting from

US$19,00/month

  • Free
  • Subscription

Starting from

US$49,00/month

  • Free
  • Subscription

Overall rating

4 /5
(67)
Ease of Use
4,1/5
Features & Functionality
3,9/5
Customer Service
3,8/5
Value for Money
4/5
Read all reviews

Overall rating

4,7 /5
(29)
Ease of Use
4,4/5
Features & Functionality
4,5/5
Customer Service
4,8/5
Value for Money
4,6/5
Read all reviews

Total features 61

  • "What If" Scenarios
  • 360 Degree Feedback
  • @mentions
  • A/B Testing
  • API
  • Access Control
  • Accounting Integration
  • Action Management
  • Action Planning
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Application Integration
  • Applications Management
  • Authentication
  • Auto-Responders
  • Automated Sales
  • Automated Scheduling
  • Automatic Lead Distribution
  • Automatic Notifications
  • Behavior Tracking
  • CRM Integration
  • Call Recording
  • Call Scripting
  • Campaign Analysis
  • Campaign Scheduling
  • Campaign Segmentation
  • Categorization
  • Chat
  • Chat Transcript
  • Communication Management
  • Conditional Logic
  • Contact Database
  • Contact History
  • Contact Management
  • Custom Fields
  • Custom Forms
  • Customer Database
  • Customer History
  • Customer Profiling
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Dashboard Creation
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Drag & Drop Interface
  • Drip Marketing
  • Email Distribution
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Profile
  • Event Tracking
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • File Management
  • File Transfer
  • Filtered Views
  • Forms Management
  • Help Desk Integration
  • Help Desk Management
  • History Tracking
  • Instant Messaging
  • Knowledge Base Management
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Language
  • Multiple User Accounts
  • Permission Management
  • Pipeline Management
  • Pipeline Reports
  • Progress Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Receiving
  • Reminders
  • Reporting & Statistics
  • Request Routing
  • Role-Based Permissions
  • Rules-Based Workflow
  • SMS Marketing Managment
  • SSL Security
  • Sales Reporting
  • Sales Tracking
  • Search Functionality
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Social Network Marketing
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • Timeline Management
  • Transaction History
  • User Management
  • Visitor Management
  • Visitor Tracking
  • Visual Analytics
  • Web Forms
  • Website Integration
  • eCommerce Integration

Total features 111

  • "What If" Scenarios
  • 360 Degree Feedback
  • @mentions
  • A/B Testing
  • API
  • Access Control
  • Accounting Integration
  • Action Management
  • Action Planning
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Application Integration
  • Applications Management
  • Authentication
  • Auto-Responders
  • Automated Sales
  • Automated Scheduling
  • Automatic Lead Distribution
  • Automatic Notifications
  • Behavior Tracking
  • CRM Integration
  • Call Recording
  • Call Scripting
  • Campaign Analysis
  • Campaign Scheduling
  • Campaign Segmentation
  • Categorization
  • Chat
  • Chat Transcript
  • Communication Management
  • Conditional Logic
  • Contact Database
  • Contact History
  • Contact Management
  • Custom Fields
  • Custom Forms
  • Customer Database
  • Customer History
  • Customer Profiling
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Dashboard Creation
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Drag & Drop Interface
  • Drip Marketing
  • Email Distribution
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Profile
  • Event Tracking
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • File Management
  • File Transfer
  • Filtered Views
  • Forms Management
  • Help Desk Integration
  • Help Desk Management
  • History Tracking
  • Instant Messaging
  • Knowledge Base Management
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Language
  • Multiple User Accounts
  • Permission Management
  • Pipeline Management
  • Pipeline Reports
  • Progress Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Receiving
  • Reminders
  • Reporting & Statistics
  • Request Routing
  • Role-Based Permissions
  • Rules-Based Workflow
  • SMS Marketing Managment
  • SSL Security
  • Sales Reporting
  • Sales Tracking
  • Search Functionality
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Social Network Marketing
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • Timeline Management
  • Transaction History
  • User Management
  • Visitor Management
  • Visitor Tracking
  • Visual Analytics
  • Web Forms
  • Website Integration
  • eCommerce Integration
  • Brainier LMS
  • Cameyo
  • Direct Claim Solution
  • Flowmon
  • Freshservice
  • Freshworks CRM
  • Jobma
  • Kandji
  • Knowmax
  • OBI Engage
  • Brainier LMS
  • Cameyo
  • Direct Claim Solution
  • Flowmon
  • Freshservice
  • Freshworks CRM
  • Jobma
  • Kandji
  • Knowmax
  • OBI Engage

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