Overview
Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social
Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app,...
Platforms Supported
- Web Based
- iPhone App
- Android App
- Windows App
Support Options
- FAQs
- Forum
- Knowledge Base
- Online Support
- Phone Support
- Video Tutorials
JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more
JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile...
Platforms Supported
- Web Based
- iPhone App
- Android App
- Windows App
Support Options
- FAQs
- Forum
- Knowledge Base
- Online Support
- Phone Support
- Video Tutorials
Images
Pricing
Starting from
US$19,00/month
- Free
- Subscription
Starting from
US$13,00/month
- Free
- Subscription
Reviews
Ease of Use
4,1/5Features & Functionality
3,8/5Customer Service
3,8/5Value for Money
4/5Ease of Use
4,6/5Features & Functionality
4,5/5Customer Service
4,5/5Value for Money
4,6/5Features
Total features 61
- "What If" Scenarios
- API
- Access Control
- Activity Dashboard
- Activity Tracking
- Alerts / Escalation
- Anti Spam
- Application Integration
- Archiving & Retention
- Authentication
- Auto-Responders
- Automated Scheduling
- Automatic Call Distribution
- Automatic Notifications
- Business Analysis
- CRM Integration
- Call Recording
- Call Transfer
- Callback Scheduling
- Categorization
- Chat
- Chat Transcript
- Client Management
- Computer Telephony Integration
- Contact History
- Custom Forms
- Customer Activity Reporting
- Customer History
- Customer Profiling
- Customizable Branding
- Customizable Templates
- Data Import/Export
- Data Visualization
- Desktop Notifications
- Email Integration
- Email Notifications
- Employee Profile
- Engagement Analytics
- Event Triggered Actions
- Feedback Collection
- Feedback Management
- File Management
- File Transfer
- Filtered Views
- Geolocation
- Help Desk Integration
- Help Desk Management
- History Tracking
- Inbox Management
- Instant Messaging
- Knowledge Base Management
- Labeling
- Lead Capture
- Lead Generation
- Lead Management
- Location Tracking
- Mobile Integration
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Multi-Location
- Performance Management
- Performance Reports
- Quality Control
- Ratings & Reviews
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Updates
- Reminders
- Reporting & Statistics
- Request Routing
- SSL Security
- Search Functionality
- Self Service Portal
- Single Sign On
- Social Media Integration
- Spell Correction
- Summary Reports
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Third Party Integration
- Timeline Management
- Transaction History
- Visitor Tracking
- Visual Analytics
- Web Analytics
- Website Integration
- Widgets
- Workflow Management
- eCommerce Integration
Total features 99
- "What If" Scenarios
- API
- Access Control
- Activity Dashboard
- Activity Tracking
- Alerts / Escalation
- Anti Spam
- Application Integration
- Archiving & Retention
- Authentication
- Auto-Responders
- Automated Scheduling
- Automatic Call Distribution
- Automatic Notifications
- Business Analysis
- CRM Integration
- Call Recording
- Call Transfer
- Callback Scheduling
- Categorization
- Chat
- Chat Transcript
- Client Management
- Computer Telephony Integration
- Contact History
- Custom Forms
- Customer Activity Reporting
- Customer History
- Customer Profiling
- Customizable Branding
- Customizable Templates
- Data Import/Export
- Data Visualization
- Desktop Notifications
- Email Integration
- Email Notifications
- Employee Profile
- Engagement Analytics
- Event Triggered Actions
- Feedback Collection
- Feedback Management
- File Management
- File Transfer
- Filtered Views
- Geolocation
- Help Desk Integration
- Help Desk Management
- History Tracking
- Inbox Management
- Instant Messaging
- Knowledge Base Management
- Labeling
- Lead Capture
- Lead Generation
- Lead Management
- Location Tracking
- Mobile Integration
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Multi-Location
- Performance Management
- Performance Reports
- Quality Control
- Ratings & Reviews
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Updates
- Reminders
- Reporting & Statistics
- Request Routing
- SSL Security
- Search Functionality
- Self Service Portal
- Single Sign On
- Social Media Integration
- Spell Correction
- Summary Reports
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Third Party Integration
- Timeline Management
- Transaction History
- Visitor Tracking
- Visual Analytics
- Web Analytics
- Website Integration
- Widgets
- Workflow Management
- eCommerce Integration
Integrations
- Better Proposals
- BigCommerce
- Freshservice
- Freshworks CRM
- FullContact
- Knowmax
- Magento Commerce
- Mailchimp
- Meets CRM
- OBI Engage
- Better Proposals
- BigCommerce
- Freshservice
- Freshworks CRM
- FullContact
- Knowmax
- Magento Commerce
- Mailchimp
- Meets CRM
- OBI Engage
