Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social
Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app,...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials
JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more
JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile...

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • FAQs
  • Forum
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Starting from

US$19,00/month

  • Free
  • Subscription

Starting from

US$13,00/month

  • Free
  • Subscription

Overall rating

3,9 /5
(69)
Ease of Use
4,1/5
Features & Functionality
3,8/5
Customer Service
3,8/5
Value for Money
4/5

Overall rating

4,5 /5
(53)
Ease of Use
4,6/5
Features & Functionality
4,5/5
Customer Service
4,5/5
Value for Money
4,6/5

Total features 61

  • "What If" Scenarios
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Anti Spam
  • Application Integration
  • Archiving & Retention
  • Authentication
  • Auto-Responders
  • Automated Scheduling
  • Automatic Call Distribution
  • Automatic Notifications
  • Business Analysis
  • CRM Integration
  • Call Recording
  • Call Transfer
  • Callback Scheduling
  • Categorization
  • Chat
  • Chat Transcript
  • Client Management
  • Computer Telephony Integration
  • Contact History
  • Custom Forms
  • Customer Activity Reporting
  • Customer History
  • Customer Profiling
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Desktop Notifications
  • Email Integration
  • Email Notifications
  • Employee Profile
  • Engagement Analytics
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • File Management
  • File Transfer
  • Filtered Views
  • Geolocation
  • Help Desk Integration
  • Help Desk Management
  • History Tracking
  • Inbox Management
  • Instant Messaging
  • Knowledge Base Management
  • Labeling
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Location Tracking
  • Mobile Integration
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Performance Management
  • Performance Reports
  • Quality Control
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Updates
  • Reminders
  • Reporting & Statistics
  • Request Routing
  • SSL Security
  • Search Functionality
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Spell Correction
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • Timeline Management
  • Transaction History
  • Visitor Tracking
  • Visual Analytics
  • Web Analytics
  • Website Integration
  • Widgets
  • Workflow Management
  • eCommerce Integration

Total features 99

  • "What If" Scenarios
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Anti Spam
  • Application Integration
  • Archiving & Retention
  • Authentication
  • Auto-Responders
  • Automated Scheduling
  • Automatic Call Distribution
  • Automatic Notifications
  • Business Analysis
  • CRM Integration
  • Call Recording
  • Call Transfer
  • Callback Scheduling
  • Categorization
  • Chat
  • Chat Transcript
  • Client Management
  • Computer Telephony Integration
  • Contact History
  • Custom Forms
  • Customer Activity Reporting
  • Customer History
  • Customer Profiling
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Desktop Notifications
  • Email Integration
  • Email Notifications
  • Employee Profile
  • Engagement Analytics
  • Event Triggered Actions
  • Feedback Collection
  • Feedback Management
  • File Management
  • File Transfer
  • Filtered Views
  • Geolocation
  • Help Desk Integration
  • Help Desk Management
  • History Tracking
  • Inbox Management
  • Instant Messaging
  • Knowledge Base Management
  • Labeling
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Location Tracking
  • Mobile Integration
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Performance Management
  • Performance Reports
  • Quality Control
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Updates
  • Reminders
  • Reporting & Statistics
  • Request Routing
  • SSL Security
  • Search Functionality
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Spell Correction
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • Timeline Management
  • Transaction History
  • Visitor Tracking
  • Visual Analytics
  • Web Analytics
  • Website Integration
  • Widgets
  • Workflow Management
  • eCommerce Integration
  • Better Proposals
  • BigCommerce
  • Freshservice
  • Freshworks CRM
  • FullContact
  • Knowmax
  • Magento Commerce
  • Mailchimp
  • Meets CRM
  • OBI Engage
  • Better Proposals
  • BigCommerce
  • Freshservice
  • Freshworks CRM
  • FullContact
  • Knowmax
  • Magento Commerce
  • Mailchimp
  • Meets CRM
  • OBI Engage