Overview
Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social
Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app,...
Platforms Supported
- Web Based
- iPhone App
- Android App
- Windows App
Support Options
- FAQs
- Forum
- Knowledge Base
- Online Support
- Phone Support
- Video Tutorials
REVE Chat is an omni-channel customer support software that offers live chat, video chat, voice call, and queuing to engage with website visitors
Platforms Supported
- Web Based
- iPhone App
- Android App
- Windows App
Support Options
- FAQs
- Forum
- Knowledge Base
- Online Support
- Phone Support
- Video Tutorials
Images
Pricing
Starting from
US$19,00/month
- Free
- Subscription
Starting from
N/A
- Free
- Subscription
Reviews
Ease of Use
4,1/5Features & Functionality
3,8/5Customer Service
3,8/5Value for Money
4/5Ease of Use
4,3/5Features & Functionality
4,3/5Customer Service
4,5/5Value for Money
4,3/5Features
Total features 61
- "What If" Scenarios
- API
- Activity Dashboard
- Activity Tracking
- Alerts / Escalation
- Application Integration
- Authentication
- Automated Scheduling
- Automatic Notifications
- CRM Integration
- Call Routing
- Call Transfer
- Categorization
- Chat
- Chat Transcript
- Contact History
- Customer History
- Customer Profiling
- Customizable Branding
- Customizable Templates
- Email Alerts
- Email Integration
- Email Notifications
- Employee Profile
- Event Triggered Actions
- Feedback Collection
- Feedback Management
- File Management
- File Transfer
- Filtered Views
- Help Desk Integration
- Help Desk Management
- History Tracking
- Instant Messaging
- Knowledge Base Management
- Mobile Integration
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Offline Access
- Queue Manager
- Real Time Analytics
- Real Time Monitoring
- Real Time Notifications
- Reporting & Statistics
- Request Routing
- SSL Security
- Search Functionality
- Self Service Portal
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Third Party Integration
- Timeline Management
- Video Streaming
- Video Support
- Visitor Tracking
- Visual Analytics
- Website Integration
- eCommerce Integration
Total features 54
- "What If" Scenarios
- API
- Activity Dashboard
- Activity Tracking
- Alerts / Escalation
- Application Integration
- Authentication
- Automated Scheduling
- Automatic Notifications
- CRM Integration
- Call Routing
- Call Transfer
- Categorization
- Chat
- Chat Transcript
- Contact History
- Customer History
- Customer Profiling
- Customizable Branding
- Customizable Templates
- Email Alerts
- Email Integration
- Email Notifications
- Employee Profile
- Event Triggered Actions
- Feedback Collection
- Feedback Management
- File Management
- File Transfer
- Filtered Views
- Help Desk Integration
- Help Desk Management
- History Tracking
- Instant Messaging
- Knowledge Base Management
- Mobile Integration
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Offline Access
- Queue Manager
- Real Time Analytics
- Real Time Monitoring
- Real Time Notifications
- Reporting & Statistics
- Request Routing
- SSL Security
- Search Functionality
- Self Service Portal
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Third Party Integration
- Timeline Management
- Video Streaming
- Video Support
- Visitor Tracking
- Visual Analytics
- Website Integration
- eCommerce Integration
Integrations
- Capsule
- Drupal
- Freshservice
- Freshworks CRM
- Joomla
- Knowmax
- Magento Commerce
- OBI Engage
- Paperflite
- Plesk
- Capsule
- Drupal
- Freshservice
- Freshworks CRM
- Joomla
- Knowmax
- Magento Commerce
- OBI Engage
- Paperflite
- Plesk
